Henry Noer
Summary
Personal Qualities and Attributes:
I am a confident and self-motivated individual. You will find I am reliable and committed to my work and that I strive to perform the best in everything that I do. I have a proven ability to quickly and adequately adapt to any new situation that is presented to me. I have the flexibility to learn with ease, always demonstrating a willingness to learn new skills. To seek and maintain full-time position that offers professional challenges, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mobile Advisor/Delivery Service Driver
Sydney City Lexus
06.2023 - Current
- Delivered vehicles to clients after servicing, maintaining a high level of professionalism and courtesy.
- Assisted service advisors with paperwork, vehicle tags, and coordinating pick ups and drop offs.
- Welcome and greets all customers in a friendly and positive manner, using the customers name when possible and recognizing all VIP clients
- Inspect vehicles and accurately mark pre-existing damage on job charts.
- Provided exceptional customer service by safely transporting customers to and from the dealership while ensuring a comfortable and professional experience.
- Utilized effective time management skills to balance multiple stops, ensuring punctual delivery while meeting customer expectations.
- Improved customer satisfaction by providing timely and accurate deliveries, ensuring order accuracy and addressing any concerns promptly.
Device Maintenance /Stores Officer
Cubic Transportation Systems
02.2020 - 05.2023
- Reported and analyzed inventory data to help management strategically improve inventory stocktaking and SLA using Service Now.
- Labeled boxes, pallets and system devices for transport NSW dispatching with accurate order information, destinations and codes to minimize system ticketing errors.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Diagnose and fault-find problems in hardware and software with Opal Card Readers in Sydney-wide bus depots
- Supplying stock to NSW transport industry
Delivery Driver
Vic's Premium Quality
10.2017 - 10.2019
- Provided quality customer service through positive and professional interaction with customers in person or by phone
- Safely transports meat products from the warehouse to the customers and ensure products delivered on a timely basis-
- Load, unload, prepare, inspect and operate temperature in delivery vehicle, also complete daily paperwork
- Listened to, responded to and/or reported any customer service complaints.
Courier Driver
Logical Freight Solutions
01.2016 - 08.2017
- Processing customer signatures and maintaining urgent medical to hospitals and universities
- PDA Scanner, experience
- Experience of safely transporting medical records, specimens, test results and images to and from medical facilities
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
Education
Higher School Certificate -
George's River College
2003
School Certificate -
Hurstville Boys High School
2001
Skills
- Dealing with the customer over the phone and personally
- Establishing a relationship between the employee and the customers
- Working in a team efficiently and individual striving for the greatest sales
- Customer Service and client interaction
- Strong communication and interpersonal skills
- Managing multiple responsibilities while maintaining efficiency
Certification
- Licensed Forklift Operator.
- Licensed MR Driver.
Reference
REFEREES
Zlatko Acevski
Lexus Service Manager
Sydney City Lexus
Waterloo
Tel: 8303 1933
Siraji Siraji
Cubic Manager
Cubic Transportation Systems
Silverwater
Tel: 0435 172 900
Gabriel Vieira
Supervisor
Vic's Premium Quality Meat
Mascot
Tel: 0439 327 890
Charlie Chetty
Supervisor
Logical Freight Solutions
Banks meadow
Tel: 0432 515 816
Timeline
Mobile Advisor/Delivery Service Driver
Sydney City Lexus
06.2023 - Current
Device Maintenance /Stores Officer
Cubic Transportation Systems
02.2020 - 05.2023
Delivery Driver
Vic's Premium Quality
10.2017 - 10.2019
Courier Driver
Logical Freight Solutions
01.2016 - 08.2017
Higher School Certificate -
George's River College
School Certificate -
Hurstville Boys High School
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