Henry Pham
Braybrook
Summary
Dynamic and adaptable professional with extensive experience in customer service and inventory control at Family Chemist. Proven ability to efficiently manage stockroom operations while delivering exceptional service. Skilled in complaint resolution and proficient in point-of-sale systems, ensuring a seamless shopping experience for customers. Fluent in English and advanced Vietnamese.
Overview
2026
2026
years of professional experience
Work History
Chemistry Stockroom Assistant
Family Chemist
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Team Member
Timezone
12.2024 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
Restaurant Waiter
Pancake Parlour
12.2021 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Fast Food Cook
KFC
01.2018 - 12.2021
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Education
Certificate IV - Youth Work
Victoria University
Footscray, VICHigh School Diploma -
Braybrook College
Braybrook, VIC12-2023
Skills
- Inventory control systems
- Stockroom maintenance
- Material safety data sheets
- Product restocking
- Cleaning
- Complaint resolution
- Efficient multitasking
- Flexible schedule
- Customer service
- Hospitality and accommodation
- Creativity and innovation
- Point-of-sale system
- Money handling
- Adaptability and flexibility
- Advanced vietnamese ability
- Fluent in english
Timeline
Team Member
Timezone
12.2024 - Current
Restaurant Waiter
Pancake Parlour
12.2021 - Current
Fast Food Cook
KFC
01.2018 - 12.2021
Chemistry Stockroom Assistant
Family Chemist
Certificate IV - Youth Work
Victoria University
High School Diploma -
Braybrook College
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