Henry Reinbach
Howrah,TAS
Summary
I would be an ideal individual to be sub contracted as a personal trainer as I am determined to change people's lives step by step by motivating them to reach their potential in fitness and in life. I aim to personalise each experience with clients to maximise results and satisfaction whilst bringing in new clientele to the gym.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Greg Chappell Cricket Centre
07.2023 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Used professionalism to get the best customer outcomes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative
The AFL Store
09.2022 - 03.2023
- Worked efficiently to listen to customer enquiries and use professionalism to be able to find what the customer needed.
- Actively listened to customers and use knowledge about AFL to find what the customer is looking for.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Airport Customer Service Agent
Swissport
12.2020 - 08.2022
- Helped passengers with check-in processes, ensuring a smooth and efficient experience.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Worked with airline staff to address any delays or cancellations, providing regular updates to affected passengers.
Education
Certificate III And IV in Fitness - Fitness
Australian Institute of Personal Trainers
Fortitude Valley, QLD04.2024
Bachelor of Business - Finance
UTAS
UTAS11.2022
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Motivating others to achieve their potential
- Working to deadlines
- Customer Service
Timeline
Customer Service Representative
Greg Chappell Cricket Centre
07.2023 - 10.2023
Customer Service Representative
The AFL Store
09.2022 - 03.2023
Airport Customer Service Agent
Swissport
12.2020 - 08.2022
Certificate III And IV in Fitness - Fitness
Australian Institute of Personal Trainers
Bachelor of Business - Finance
UTAS
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