Henry Skehan
Sydney,NSW
Summary
A forward thinking, solution-oriented professional with several years of experience in customer service and sales.
Overview
4
4
years of professional experience
Work History
Front Desk
Marriott Hotel
Columbia, SC
07.2023 - 10.2024
- Increased intent to recommend by 10% year-to-date.
- Dealt with conflict resolution and service recovery.
- Influenced the team to improve customer interactions.
- Reconciled group events and billing.
- Assisted in managing inventory and product ordering.
Summer Intern
Sports Talk ATL
06.2022 - 08.2022
- Compiled data from various games and sports teams
- Reviewed and edited articles
Customer Service
The Wildewood Club
Columbia, SC
03.2021 - 08.2021
- Handled cash and card interactions.
- Managed inventory and received shipments.
- Directed group events, preparatory work, and clean-up.
- Cooked and served food to guests.
Education
High School Diploma -
Lancaster Catholic High School
Lancaster, PABachelor of Science - Economics
University of Alabama
Tuscaloosa, ALSkills
- Problem solving
- Conflict resolution
- Relationship building
- Verbal and written communication
- Customer service
- Computer Proficiency
- Management
- Organizational skills
- Training and Development
Leadership Experience
Camp Cadet, State Trooper run summer bootcamp for young leaders
Affiliations
- Avid golf enthusiast
- Adrenaline seeker
- Always in pursuit of knowledge
Timeline
Front Desk
Marriott Hotel
07.2023 - 10.2024
Summer Intern
Sports Talk ATL
06.2022 - 08.2022
Customer Service
The Wildewood Club
03.2021 - 08.2021
High School Diploma -
Lancaster Catholic High School
Bachelor of Science - Economics
University of Alabama