Summary
Overview
Work History
Education
Skills
Leadership Experience
Affiliations
Timeline
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Henry Skehan

Sydney,NSW

Summary

A forward thinking, solution-oriented professional with several years of experience in customer service and sales.

Overview

4
4
years of professional experience

Work History

Front Desk

Marriott Hotel
Columbia, SC
07.2023 - 10.2024
  • Increased intent to recommend by 10% year-to-date.
  • Dealt with conflict resolution and service recovery.
  • Influenced the team to improve customer interactions.
  • Reconciled group events and billing.
  • Assisted in managing inventory and product ordering.

Summer Intern

Sports Talk ATL
06.2022 - 08.2022
  • Compiled data from various games and sports teams
  • Reviewed and edited articles

Customer Service

The Wildewood Club
Columbia, SC
03.2021 - 08.2021
  • Handled cash and card interactions.
  • Managed inventory and received shipments.
  • Directed group events, preparatory work, and clean-up.
  • Cooked and served food to guests.

Education

High School Diploma -

Lancaster Catholic High School
Lancaster, PA

Bachelor of Science - Economics

University of Alabama
Tuscaloosa, AL

Skills

  • Problem solving
  • Conflict resolution
  • Relationship building
  • Verbal and written communication
  • Customer service
  • Computer Proficiency
  • Management
  • Organizational skills
  • Training and Development

Leadership Experience

Camp Cadet, State Trooper run summer bootcamp for young leaders

Affiliations

  • Avid golf enthusiast
  • Adrenaline seeker
  • Always in pursuit of knowledge

Timeline

Front Desk

Marriott Hotel
07.2023 - 10.2024

Summer Intern

Sports Talk ATL
06.2022 - 08.2022

Customer Service

The Wildewood Club
03.2021 - 08.2021

High School Diploma -

Lancaster Catholic High School

Bachelor of Science - Economics

University of Alabama
Henry Skehan