Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular Activities
Languages
References
Timeline
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Hank Sy

Brisbane,QLD

Summary

Self-motivated with a can-do and energetic attitude always willing to tackle new projects to increase learnings and experience. Enjoys developing strong teamwork relationships. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Sales Development Representative

TechnologyOne
Fortitude Valley, QLD
10.2023 - Current
  • Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
  • Conducted market research to identify new industry campaign outreach for potential customers in local government, financial services and corporates.
  • Qualified key outbound leads that have turned into business opportunities.

Graduate Sales Development Representative

TechnologyOne
Fortitude Valley, QLD
01.2023 - 10.2023
  • Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
  • Researched potential prospects for AIPI, Education and Victorian Government
  • Has attained potential prospect leads
  • Supported broader sales team with organising meetings and connecting current customers with key resources

Digital Content Creator

AllAces Cleaning & Restoration
Brisbane City, QLD
04.2022 - Current
  • Managed social media campaigns and updated and edited website under guidance of supervisor.
  • Researched and developed creative content for website to promote company services
  • Supported marketing team in development and execution of promotional programs
  • Created articles for website to provide information about company news, services and more

Social Media Intern

Autop Pty Ltd
Brisbane, QLD
06.2021 - 12.2021
  • Utilized SMM to promote products, services and content
  • Created innovative storylines for digital content and developed unique campaigns to promote brand engagement
  • Increased overall traffic and brand engagement through weekly engagement based planned posts featuring reviews on the company from clients and product features

Sales Representative

Growth Rocket
Brisbane City, QLD
06.2021 - 12.2021
  • Ignited and maintained relationships with customers as a sales representative, matching customers needs to various products
  • Improved overall customer purchasing experiences by disclosing customer pain points and communicating these to my superiors

Team Member

Red Frogs
Gold Coast, QLD
12.2018 - 01.2020
  • Tasks: Assisted and communicated with other team members to ensure the safety of event participants
  • Greeted incoming guests and directed to facility locations
  • Skills developed: Teamwork communication, mentoring, and directing individuals to health professionals

Education

Bachelor of Business Management - Economics and Marketing

University of Queensland
2022

Business Management Foundation Course -

IES College Foundation
Brisbane
2018

High School Diploma -

Faith Academy
Manila, Philippines
2017

Skills

  • Social media digital marketing research
  • Market analysis
  • Comprehensive Reporting and Presentation capability using Microsoft Excel, Word, Powerpoint & G-suite
  • Prospect research

Accomplishments

  • Author "A Mould Problem: Cleaning 650,000 Damaged Book," an article published by CNR magazine featuring a project completed by AllAces Cleaning & Restorations
  • https://candrmagazine.com/a-mould-problem-cleaning-650000-damaged-books/

Extracurricular Activities

  • Citipointe Church, Carindale — Usher September 2020
  • Tasks: Guide visitors to the entrance of the building and into their seats, communicate with other ushers to ensure effective service.
  • Skills Developed: Teamwork communication, amiability

Languages

English and Filipino (Tagalog)

References

Available upon request

Timeline

Sales Development Representative

TechnologyOne
10.2023 - Current

Graduate Sales Development Representative

TechnologyOne
01.2023 - 10.2023

Digital Content Creator

AllAces Cleaning & Restoration
04.2022 - Current

Social Media Intern

Autop Pty Ltd
06.2021 - 12.2021

Sales Representative

Growth Rocket
06.2021 - 12.2021

Team Member

Red Frogs
12.2018 - 01.2020

Bachelor of Business Management - Economics and Marketing

University of Queensland

Business Management Foundation Course -

IES College Foundation

High School Diploma -

Faith Academy

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Hank Sy