Henry Patrick McGroder
Mullumbimby,NSW
Summary
Am looking to explore the hospitality industry and the rich social community aspects of the local area. I am keen, diligent, hard-working and committed to seeking a role where I can learn, grow and better develop my natural qualities; while refining new skills in a knowledgeable workplace and thriving community environment. I have been a student of Steiner education for the past 14 years - the foundation of which emphasises inclusive community values, moral application and social consciousness - supportive of a focused teamwork initiative in a productive and challenging work environment. I am always responsible, highlighting accountability and am loyal, punctual and respectful in and out fo the work place.
Overview
1
1
year of professional experience
Work History
Loan Specialist
121 Brokers
11.2023 - 03.2024
- Processed loan applications and monitored progress from start to finish.
- Supported marketing initiatives through targeted promotions, increasing loan product awareness among potential clients.
- Assessed loan portfolios for compliance with underwriting policies.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Educated clients on various lending products available, ensuring they made informed decisions about borrowing options.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Monitored pipelines to track and log status of loans.
- Proactively identified solutions for customers experiencing credit issues.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Collaborated with underwriters to ensure accurate evaluation of creditworthiness and risk assessment.
- Developed and maintained relationships with customers, lenders and other third parties.
Produce Packing
2die4 Live Foods
08.2023 - 10.2023
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Kept accurate and detailed records of personnel progress and productivity.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
Front of House Employee
Bakery On O'Connell
02.2023 - 05.2023
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Helped guests at tables when in need of assistance.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
- Backed up servers by setting up trays and completing some food deliveries.
Cabinet Maker
Mulligan Joinery
11.2022 - 01.2023
- Assembled cabinet components using glue and mechanical fasteners to create strong, durable products.
- Contributed innovative ideas during design meetings, helping shape unique concepts that set our company apart from competitors in the market.
- Installed hardware such as drawer pulls, hinges, and handles.
- Established a reputation for reliability by consistently meeting deadlines, even during periods of high production demand.
- Maintained proper fit and appearance of cabinets and countertops to fit into desired installation area.
- Managed inventory and supplies, ensuring availability of materials for uninterrupted production flow.
- Worked with clients to design and construct custom cabinets based on needs and preferences.
- Designed, constructed and installed cabinetry and woodwork.
- Sanded and finished surfaces to create smooth, polished appearance.
- Assisted in the installation of finished cabinetry onsite for seamless integration into existing structures or new construction projects.
- Utilized CAD software to create detailed drawings of custom cabinetry.
- Utilized advanced woodworking techniques, maintaining a high degree of craftsmanship in all completed projects.
- Read and interpreted design plans to understand project specifications.
- Increased customer referrals by consistently exceeding expectations through exceptional attention to detail and personalized service.
- Streamlined production processes for increased efficiency, ensuring timely completion of projects within budget constraints.
Education
RSA -
North Coast Community College
03.2024
High School Certificate -
Cape Byron Steiner School
Ewingsdale, NSW10.2022
Skills
- Mathematical
- Honest and Dependable
- Punctual and consistent
- Social
- Strong multitasking
- Musical
- Advanced literacy
- Artistic and creative
- Enthusiastic
- Accountable
- Quick and eager to learn
- Respectful of others in a work place environment
Timeline
Loan Specialist
121 Brokers
11.2023 - 03.2024
Produce Packing
2die4 Live Foods
08.2023 - 10.2023
Front of House Employee
Bakery On O'Connell
02.2023 - 05.2023
Cabinet Maker
Mulligan Joinery
11.2022 - 01.2023
RSA -
North Coast Community College
High School Certificate -
Cape Byron Steiner School
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