Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Henti Pretorius

Perth,WA

Summary

Operations professional with proven track record in optimising processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, logistics, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

30
30
years of professional experience

Work History

Operations Manager

Gulf Shield Security Basra and Southern Iraq
03.2025 - 04.2025
  • Served as Operations Manager overseeing all Basra South Iraq projects and Close Protection Teams.
  • Conducted comprehensive evaluations of training programs for new static guards and Personal Security Details (PSD).
  • Provided expert assistance and consultation to clients on security measures and related requirements.
  • Ensured quality control and compliance in accordance with international standards.
  • Managed key operational areas including Logistics, Fleet Management, Risk Management, Security Management, and Project Management.
  • Spearheaded the implementation, updating, and restructuring of Standard Operating Procedures (SOPs), Medical Emergency Response Plans (MERP), Security Plans, and various other essential protocols and policies.
  • Offered strategic advice and support to clients regarding mission planning and procedural matters.
  • Maintained company compliance with ISO standards, PSC.1, International Code of Conduct Association (ICoCA), and MSC Global standards.
  • Streamlined operational processes to enhance efficiency.
  • Led cross-functional teams to implement strategic initiatives, achieving organisational goals..
  • Developed and enforced policies to ensure compliance with industry regulations and standards.
  • Ensured company compliance with ISO, PSC1,ICOCA and MSC Global standards.
  • Analysed performance metrics to identify areas for improvement and drive operational excellence.
  • Managed vendor relationships to negotiate contracts and optimize supply chain operations.
  • Conducted training programs to mentor staff on best practices and operational procedures.
  • Oversaw resource allocation across departments, ensuring optimal use of personnel and materials.
  • Facilitated continuous improvement projects that resulted in enhanced productivity and reduced costs.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organisation leadership, reducing miscommunications, and missed deadlines.
  • Analysed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identified and resolved unauthorised, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Analysed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.

Operations Manager

Nakhla / Palm Security Al Qaim Ukrainian Gas Project Iraq
01.2023 - 03.2025
  • Project mobilisation and construction management.
  • Training and development of static guards and Personal Security Detail (PSD).
  • Consultation on camp construction and implementation of comprehensive security measures.
  • Facilitation of communication between company, client, Health, Safety, and Environment (HSE) department, local Iraqi Security Forces (ISF), and other governmental security entities.
  • Oversight of Human Resources, administration, logistics, recruitment, training, site management (static), Security Site Manager (SSM) for PSD team, mission planning, and Operations Management.
  • Development and implementation of Standard Operating Procedures (SOPs), Medical Emergency Response Plan (MERP), Security Plan, and various other essential protocols, policies, and procedures.
  • Strategic advisory services to client regarding missions and operational procedures.
  • Comprehensive mission planning, intelligence gathering, mission management, team readiness assessment, training coordination, vehicle maintenance oversight, and team compliance management.
  • Liaison between company and client, ensuring seamless communication and alignment of objectives.
  • Responsible for security operations for executive management, including CEO, Deputy CEO, and lower management personnel, as well as coordinating security for international VIP client visits and in-country expatriate movements.
  • Ad hoc Team Leader and medic for missions with Gardaworld, CPECC, various Italian Military/Private Military-related companies, Crescent Group, and Reed Inc.
  • Management of Static Guard Security Liaison at Standard Chartered Bank premises in Jadriya.
  • Execution and maintenance of all administrative tasks for the SCB team to ensure compliance with PSC1, ISO, ICoCA, and MSS Global accreditation standards, subject to annual audits.

PSD TL

Standard Chartered Bank + Gulf Shield Security
06.2022 - 01.2023
  • Led expatriate team for Personal Security Detail (PSD) at Standard Chartered Bank.
  • Orchestrated comprehensive mission planning, intelligence gathering, and operational management.
  • Ensured team readiness through rigorous training, vehicle maintenance oversight, and compliance adherence.
  • Served as primary liaison between company and client, fostering strong professional relationships.
  • Oversaw security operations for C-suite executives, including CEO and Deputy CEO.
  • Managed security protocols for visiting foreign VIPs and in-country expatriates, ensuring their safety and comfort.

Master Fire Fighter

Fire Ops SA - RSA
11.2020 - 06.2022
  • Progressed from Junior Firefighter to Master Firefighter, demonstrating consistent professional growth.
  • Master Firefighter/Platoon Commander at Station 6 Midrand, assuming leadership responsibilities.
  • Executed management, planning, and training initiatives in alignment with operational requirements.
  • Led incident command and management during critical emergency situations.
  • Managed administrative duties and maintained accurate records.
  • Conducted comprehensive reporting and billing processes.
  • Facilitated team simulations and evaluations across various disciplines, including Rescue, Fire, Technical, Hazmat, Medical, Fire Safety, Rope Work, Confined Space Operations, Breathing Apparatus Usage, All Appliance Pump Operations, and Advanced Driving.
  • Engaged in public relations activities to promote fire safety awareness and community engagement.

Drill Rig Site Security Manager

Aegis Defense Services Iraq South - Basra
01.2019 - 05.2019
  • Oversaw LN security personnel management at Halliburton/Weatherford/BP Rig WDI841/840 in Rumaila North and South oil field concession.
  • Conducted comprehensive training and evaluation of team members in security protocols, communication, vehicle maintenance, weapons handling, and emergency procedures.
  • Liaised effectively with Halliburton, Weatherford, and BP personnel on security matters and related aspects.
  • Delivered high-quality Close Protection and security services to Halliburton, Weatherford, and BP personnel across Rumaila South and North concessions.
  • Managed on-site operations with efficiency and precision.
  • Ensured strict adherence to Private Security Company Rules and Regulations, as well as RUF policies and FRAGO documents among all subordinates.
  • Guaranteed timely compilation and submission of all prescribed reports and orders with utmost accuracy.
  • Conducted thorough briefings for Project Manager on all security aspects and emergency procedures.
  • Managed daily and monthly administrative tasks with diligence.
  • Provided crucial support to Operations Manager and Project Manager.
  • Orchestrated rig moves and ensured contract compliance in accordance with BP ROO minimum standards post-relocation.
  • Meticulously prepared drill sites for rigorous audits by AEGIS, Halliburton, and BP ROO.

Site Security and Operations Manager

Reed Inc - Petrochina Oil and Gas Halfaya Base Camp
02.2017 - 01.2018
  • Managed FN and LN security personnel at Halfaya Basecamp, Iraq, ensuring optimal performance and safety protocols.
  • Conducted comprehensive training and evaluation of team members in security procedures, communication protocols, vehicle maintenance, and weapons handling.
  • Established and maintained productive relationships with Iraqi Security Forces and other contractors to enhance operational effectiveness.
  • Delivered high-quality Close Protection and security services to PetroChina personnel within Halfaya Basecamp and its concession area.
  • Oversaw operations management, implementing strategic initiatives to improve efficiency and security measures.
  • Enforced strict adherence to Private Security Company Rules and Regulations and Rules for the Use of Force (RUF) policies among all subordinates.
  • Ensured timely and accurate compilation and submission of all prescribed reports and orders, maintaining meticulous documentation standards.
  • Conducted thorough briefings to Project Manager on critical security aspects and emergency procedures, fostering a culture of preparedness.
  • Managed and submitted daily and monthly administrative reports, maintaining clear communication channels with stakeholders.
  • Provided strategic assistance to the Project Manager, contributing to overall project success and operational excellence.
  • Ensured full compliance with PSC, ISO, ICoCA, and MSS Global standards, upholding industry best practices and regulatory requirements.

Site Security Manager

Olive Group Taji Iraq // Reed Incorporated Iraq
02.2015 - 02.2017

Command and Control of Personal Security Detail (PSD) Team in Basra, Iraq – Petrofac Contract


  • Delivered comprehensive team training, instruction, and supervision across all aspects of assigned areas, encompassing PSD operations, firearms handling, medical procedures, and defensive tactics.
  • Ensured rigorous adherence of team members to host nation regulations, service agreements, Standard Operating Procedures (SOPs), and all pertinent policies.
  • Executed performance evaluations in accordance with directives and provided mentorship to all personnel through established formal channels.
  • Effectively coached, mentored, and motivated PSD team members, fostering a culture of positive action and accountability for assigned tasks. Maintained exemplary standards of team welfare, morale, and discipline. Proactively identified and resolved issues within the PSD, escalating matters appropriately when necessary.
  • Oversaw all financial and administrative responsibilities, including mission planning and preparation, team and client briefings, mission execution, and post-mission reporting and debriefings.


Management of Foreign National (FN) and Local National (LN) Security Personnel at US Military Camp Taji, Iraq


  • Conducted thorough training and evaluation of team members in critical areas.
  • Facilitated effective interactions with US Military, Iraqi Security Forces, and other contractors on security-related matters and additional relevant aspects.
  • Delivered high-quality Close Protection and security services to SOSi personnel stationed at US Coalition Military base.
  • Enforced strict adherence to Private Security Company Rules and Regulations, as well as Rules for the Use of Force (RUF) policies and Fragmentary Order (FRAGO) documents among all subordinates.
  • Guaranteed timely compilation and submission of all mandated reports and orders with utmost accuracy.
  • Conducted thorough briefings for the Project Manager on all security aspects and emergency procedures.
  • Managed the timely submission of daily and monthly administrative reports.
  • Provided essential support to the Operations Manager and Project Manager in their respective roles.

Internal Investigator / Risk Management

Transcor Johannesburg RSA
10.2014 - 01.2015
  • Required to investigate drivers of the company vehicles to prevent and detect theft and fraudulent activities.


Site Security Manager

Reed Incorporated Afghanistan
03.2012 - 07.2014


  • Roles and responsibilities are same as with other Site Security Manager positions mentioned above.
  • All the above bases were HHC, FOB’s or COP’s
  • US Coalition Special Forces Military Bases Moqur, Qarabagh, Sayed Abad, Nerkh, Airborne, Phoenix and KMTC.
  • Training of new guards for new Ghazi province sites project.

Risk Management / Loss Adjuster / Investigator

SA Taxi Finance JHB RSA
01.2010 - 03.2012

Bank Repossession of Financed Vehicles as Ordered by the High Court of South Africa.


  • Conducting thorough tracing of defaulting clients and negotiating client account status to improve financial health.
  • Facilitating effective liaison with legal counsel and High Court Sheriffs to ensure compliance with court procedures.

Vehicle Recovery Agent / Law Enforcement Liaison Officer / Investigator

Tracker // Cartrack
01.2007 - 01.2010
  • Collaborated with South African Police Service (SAPS) and Metro Police Departments as a contracted vehicle tracking company.
  • Specialised in the tracking and recovery of stolen/hijacked vehicles and missing persons
  • Facilitated effective communication between clients and law enforcement agencies/personnel.
  • Oversaw installation and maintenance of Police Tracking Computer units for law enforcement agencies.
  • Contributed to crime prevention initiatives and strategies.

PSD Team Leader and Medic

OSSI Safenet Iraq
07.2004 - 01.2007
  • Served as Personal Security Detail (PSD) Team Leader for US Army Corps of Engineers officers and US Air Force AFCEE officers across the entire high-risk theater of operations in Iraq.
  • Provided PSD services for ECCI, a contractor to various US Government and Military departments, ensuring the safety and security of key personnel.
  • Managed PSD operations for ESS, overseeing security for catering services at multiple military installations.
  • Executed additional roles and responsibilities as outlined in PSD Team Leader position descriptions, demonstrating versatility and leadership.
  • Functioned as team medic and second-in-command (2IC) on select missions, showcasing diverse skill set and adaptability.

Operations Manager/ K9 Management and Training/ Oil and Gas Security/ Maritime Security/ Explosives

BRZ Saracen Uganda Ltd
01.2003 - 07.2004
  • Managed and coordinated K9 patrol units, specialising in narcotics and explosives detection. Oversaw training and operational K9 teams in Kampala, Semiliki, and various remote sites across Uganda.
  • Provided operational security for onshore and offshore oil and gas exploration and production activities.
  • Expertly handled mobilisation and demobilisation of projects in Lake Albert and Semiliki regions.
  • Established and maintained effective liaison with UPDF (Uganda People's Defence Force) and Police, fostering collaborative relationships.
  • Demonstrated proficiency in managing diverse operational aspects including logistics, human resources, finance, administration, and meticulous record-keeping.
  • Successfully coordinated cross-border commercial explosives transfers from Tanzania to Uganda, ensuring compliance with all relevant regulations and safety protocols.

Emergency Medical Technician BLS

Johannesburg International Airport
06.2003 - 10.2003

Comprehensive Medical Services for Air Travel and Emergency Situations on a temporary basis:


  • Expert management of domestic and international in-flight medical emergencies.
  • Specialized International Medical Flight Escort services for repatriation of deportees from South Africa.
  • Provision of skilled support for Intermediate and Advanced Life Support in diverse Emergency Medical Service (EMS) scenarios.


Traffic Officer / Metropolitan Police Officer

Johannesburg Metropolitan Police Department JHB RSA
09.1996 - 06.2003
  • Successfully completed Traffic Officer and Metro Police Officer Basic Training at Boekenhoutkloof College.
  • Graduated from South African Police Service Basic Training at Pretoria Police College.
  • Demonstrated versatility through service in multiple specialised units, including Highway Patrol, K9 Patrol (PD Handler), K9 Patrol Explosives Detection (PED Handler), and Special Operations Unit.
  • Entrusted with VIP escort and K9 responsibilities during visits of foreign dignitaries to South Africa, as well as for South African Governmental and Ministerial staff, Foreign Dignitaries, and Presidential Protection Unit.
  • Collaborated effectively with the Bomb Disposal Unit and other Specialised Units in SAPS requiring expert K9 assistance.
  • Served as crew member on police/rescue helicopter, executing law enforcement duties and providing crucial support to ground units during crime prevention operations, law enforcement activities, missing person searches, and emergency casualty transport.
  • Developed extensive expertise in Crime Prevention, Intelligence Operations, Law Enforcement, Vehicle Tracking, and combating organised crime syndicates.

Fire Fighter - EMT

Midrand Fire Rescue and EMS – City of Johannesburg Emergency Services
12.1994 - 09.1996
  • Successfully completed Certificate in Fire Technology MOD 1-24, equivalent to Firefighter I and II (FF1 and FF2).
  • Attained BAA - UCB Criticare Emergency Medical Technician Basic (EMT-B) certification, including Basic Life Support (BLS).
  • Gained extensive experience at Midrand Fire Department, specialising in Rescue operations, Hazardous Materials handling, All Appliance Operation, and Control Room management.

Education

CPD

Skills

  • Project Management
  • Operations Management
  • SOP Compliance Management
  • Microsoft Office Proficient
  • Excellent Communication Skills
  • Logistics Management
  • Onboarding and Training
  • Workforce Planning
  • Human Resources Management
  • Reporting
  • Loss control
  • Risk Management

Languages

English
Native or Bilingual
Afrikaans
Native or Bilingual

Timeline

Operations Manager

Gulf Shield Security Basra and Southern Iraq
03.2025 - 04.2025

Operations Manager

Nakhla / Palm Security Al Qaim Ukrainian Gas Project Iraq
01.2023 - 03.2025

PSD TL

Standard Chartered Bank + Gulf Shield Security
06.2022 - 01.2023

Master Fire Fighter

Fire Ops SA - RSA
11.2020 - 06.2022

Drill Rig Site Security Manager

Aegis Defense Services Iraq South - Basra
01.2019 - 05.2019

Site Security and Operations Manager

Reed Inc - Petrochina Oil and Gas Halfaya Base Camp
02.2017 - 01.2018

Site Security Manager

Olive Group Taji Iraq // Reed Incorporated Iraq
02.2015 - 02.2017

Internal Investigator / Risk Management

Transcor Johannesburg RSA
10.2014 - 01.2015

Site Security Manager

Reed Incorporated Afghanistan
03.2012 - 07.2014

Risk Management / Loss Adjuster / Investigator

SA Taxi Finance JHB RSA
01.2010 - 03.2012

Vehicle Recovery Agent / Law Enforcement Liaison Officer / Investigator

Tracker // Cartrack
01.2007 - 01.2010

PSD Team Leader and Medic

OSSI Safenet Iraq
07.2004 - 01.2007

Emergency Medical Technician BLS

Johannesburg International Airport
06.2003 - 10.2003

Operations Manager/ K9 Management and Training/ Oil and Gas Security/ Maritime Security/ Explosives

BRZ Saracen Uganda Ltd
01.2003 - 07.2004

Traffic Officer / Metropolitan Police Officer

Johannesburg Metropolitan Police Department JHB RSA
09.1996 - 06.2003

Fire Fighter - EMT

Midrand Fire Rescue and EMS – City of Johannesburg Emergency Services
12.1994 - 09.1996

CPD
Henti Pretorius