Hepi Olive
Nyngan,NSW
Summary
Customer service professional with extensive experience in banking and mining sectors, specializing in cash handling and compliance. Demonstrated ability to resolve inquiries efficiently, enhancing customer satisfaction and loyalty. Recognized for strong teamwork, safety awareness, and adaptability in high-pressure environments. Proven track record of building relationships and contributing to organizational success while managing multiple responsibilities.
Overview
3
3
years of professional experience
Work History
Customer Advisor (Maternity Leave Contract)
NAB
11.2024 - 10.2025
- Delivered exceptional customer service and support in a fast-paced banking environment.
- Handled cash transactions and reconciliations with accuracy and integrity.
- Worked with Armaguard for secure cash collections.
- Assisted customers with enquiries, accounts, and banking products.
Underground Nipper
NYNGAN
NYNGAN
12.2022 - 10.2024
- Supported drillers and underground crews with equipment and supply movement.
- Assisted with setting up drill sites, transporting materials, and maintaining work areas.
- Ensured compliance with safety standards at all times.
- Mining Industry
- Completed day-to-day duties accurately and efficiently.
Underground Haul Truck Driver
12.2022 - 10.2024
- Safely operated underground haul trucks, transporting ore and waste material from mine to surface.
- Adhered to strict safety and operational procedures in challenging environments.
- Worked effectively as part of a production team to meet daily targets.
- Mining Industry
Education
Details available upon request.
Skills
- Underground mining operations
- Compliance and safety adherence
- Banking products expertise
- Customer relationship management
- Effective communication
- Cash handling and banking procedures
- Problem solving and adaptability
- Team collaboration in high-pressure environments
References
References available upon request.
Timeline
Customer Advisor (Maternity Leave Contract) - NAB
11.2024 - 10.2025
Underground Nipper - NYNGAN
12.2022 - 10.2024
Underground Haul Truck Driver -
12.2022 - 10.2024
- ,
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