Heraa Usman
Point Cook,VIC
Summary
Hardworking, detail oriented and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities with a go to attitude.
Overview
10
10
years of professional experience
Work History
Content Analyst
Premium Content Developer
03.2021 - Current
- Enhanced content quality by conducting thorough research and analysis of industry trends.
- Provided constructive feedback to fellow writers on content drafts, fostering a collaborative work environment.
- Monitored website analytics to identify areas of improvement and implement data-driven adjustments to content strategy.
- Improved user engagement with the creation of relevant and informative articles, blog posts, and social media content.
- Edited written materials for grammar, style, and consistency while maintaining the author''s original voice.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to client specifications.
Team Leader
Sainsbury's Supermarket
10.2013 - 03.2018
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
MBA - Human Resources Management
Preston University
Pakistan01.2013
Skills
- Google Analytics
- Proofreading Abilities
- Attention to Detail
- Content Analysis
- Time Management
- Problem Solving
- Continuous Learning
- Training and Development
- Online Editing
- Technical Support
- People Management
- Performance Evaluations
- Employee Evaluation
- Team Supervision
- Coaching, Mentoring and Staff training
- Daily Workflow Improvement
Bilingual and love exploring different languages
I've lived in different countries as I love to travel and explore new places, that is when I developed an interest in learning new languages, getting to know new cultures and meeting people with different backgrounds.
Timeline
Content Analyst
Premium Content Developer
03.2021 - Current
Team Leader
Sainsbury's Supermarket
10.2013 - 03.2018
MBA - Human Resources Management
Preston University
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