Herbert Makhubele
Melbourne,VIC
Summary
Accomplished Sales Manager offering 20 years of experience developing and maximizing flow components sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
28
28
years of professional experience
Work History
Business Development Manager
GEA Westfalia Separator Pty Ltd
Melbourne, VIC
01.2023 - Current
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
- Maintained a database of existing customers and prospective leads.
- responsible for budgeting and forecasting for the flow components & homogenizer market in Australia (SFT Division)
- Deliver order intake, sales and gross margin for the flow components & homogenizer market in Australia.
- compiling lists of prospective client businesses using directories and other sources
- acquiring and updating knowledge of employers' and competitors' goods and services, and market conditions
- visiting regular and prospective client businesses to establish and act on selling opportunities
- assessing customers' needs and recommending and explaining goods and engineering services to them
- Analyze technology, services offerings, resource needs, and market demand, to plan and assess the feasibility of potential projects
- Confer with Engineering and Service teams to discuss project specifications and procedures.
- monitoring customers' changing needs and competitor activity, and reporting these developments to sales management
- quoting and negotiating prices and credit terms, and completing contracts and recording orders
- Organizing and managing delivery and installation of materials, plant and equipment
- following up with clients to ensure satisfaction with goods and services purchased, and resolving any problems arising
- direct technical queries from the customer to the relevant Service Team
- preparing sales reports and maintaining and submitting records of business expenses incurred
- organize and conduct Technical site audits/Commissioning/Technical Seminars/Presentations for existing and potential clients
- Direct Root Cause Analysis Requests / Technical queries from the customer to the relevant Technical Service Team.
- Make use of Digital Tool such as CRM for maintaining customer account data such as Installation / Equipment Details / Tech Requests & Service Offer Requests.
- Attend relevant industry forums / trade shows and exhibitions
- Attend specialized product training seminars locally and overseas
Director
Nkami Process Technik Pty Ltd
Johannesburg, GP
10.2020 - 12.2022
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Identified opportunities for improvement in operational performance metrics.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Assessed employee performance against established benchmarks or targets.
- Developed policies and procedures to ensure compliance with corporate standards.
- Monitored market conditions and competitor activities to inform business decisions.
- Implemented systems for tracking progress on key initiatives or projects.
- Represented the organization at industry events, conferences, and public meetings.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Head of Sales
GEA Africa (Pty) Ltd
Johannesburg, South Africa
04.2019 - 09.2020
- Company Overview: Valves & Pumps, cleaning technology, pigging systems, tank top systems sales in Eastern and Southern Africa
- Responsible for P&L in the department
- Valves & Pumps, cleaning technology, pigging systems, tank top systems sales in Eastern and Southern Africa
Sales Engineer
GEA Africa (Pty) Ltd
Johannesburg, South Africa
09.2005 - 03.2019
- Company Overview: GEA Flow Components Sales, GBS service/spares, GEA Niro A/S Niro Homogenizers + Spares, Ecoflex Heat Exchangers, Procomac Spares, GEA Diessel flow meters, GEA TDS spares support in Eastern and Southern Africa
- GEA Flow Components Sales, GBS service/spares, GEA Niro A/S Niro Homogenizers + Spares, Ecoflex Heat Exchangers, Procomac Spares, GEA Diessel flow meters, GEA TDS spares support in Eastern and Southern Africa
Channel Controller
Safcor Panalpina
Johannesburg, South Africa
02.2004 - 04.2005
- Responsible for the VW Group Vehicle Off Road shipments nationally
Customer Service, Stores & Logistics Manager
Tuchenhagen SA (Pty) Ltd
Johannesburg, South Africa
02.1999 - 02.2004
- Responsible for internal sales, stores and logistics
Workshop Labourer
Tuchenhagen SA (Pty) Ltd
Johannesburg, South Africa
07.1996 - 02.1999
- General workshop jobs (grinding, sand blasting, acid cleaning of stainless steel after welding)
Education
Some College (No Degree) - Sales Excellence Program
Martin Spires Trainer, Sales Development Prog Ltd
Melbourne, VIC10-2024
Some College (No Degree) - Essentials in Brewing
Institute of Brewing & Distilling
Online01-2023
Business & Development Management -
GIBS
Johannesburg12.2022
Sales And Marketing Education -
Damelin
Midrand11.1999
Traffic Law / Science -
Lyceum College
Braamfontein11.1998
Stores & Warehouse Management -
Damelin
Randburg06.1998
High School Diploma -
Nhluvuko High School
Giyani12.1995
Skills
- Highly motivated
- Outgoing
- Customer assistance
- Technical skills
- Pipeline development
- Fast learner
- Market understanding
Hobbies and Interests
- Collecting vinyl records and playing at home
- Love of music on vinyl records
Accomplishments
- GEA Westfalia Sales Person of the Year 2023
Timeline
Business Development Manager
GEA Westfalia Separator Pty Ltd
01.2023 - Current
Director
Nkami Process Technik Pty Ltd
10.2020 - 12.2022
Head of Sales
GEA Africa (Pty) Ltd
04.2019 - 09.2020
Sales Engineer
GEA Africa (Pty) Ltd
09.2005 - 03.2019
Channel Controller
Safcor Panalpina
02.2004 - 04.2005
Customer Service, Stores & Logistics Manager
Tuchenhagen SA (Pty) Ltd
02.1999 - 02.2004
Workshop Labourer
Tuchenhagen SA (Pty) Ltd
07.1996 - 02.1999
Some College (No Degree) - Sales Excellence Program
Martin Spires Trainer, Sales Development Prog Ltd
Some College (No Degree) - Essentials in Brewing
Institute of Brewing & Distilling
Business & Development Management -
GIBS
Sales And Marketing Education -
Damelin
Traffic Law / Science -
Lyceum College
Stores & Warehouse Management -
Damelin
High School Diploma -
Nhluvuko High School
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