Herbert Ian Mira

Dedicated professional with 14 years of experience in the finance industry, specializing in Quality Assurance, Training and Loan Processing. Proven track record of building strong client relationships and delivering exceptional customer service. Skilled in analyzing financial data, assessing credit risk, navigating complex loan processes and a genuine enthusiasm to learning new things. Known for meticulous approach to ensuring compliance and accuracy and committed to helping others achieve shared goals.

Highly committed to ensure stakeholders are provided with excellent service and demonstrates a willingness to go the extra mile in need. Personable and friendly, has developed trust and respect in all relationships. Confident and efficient with a large range of technologies. Sound data entry capabilities numeric and alpha. Effectively uses technology and tools provided to implement, manage and report risk and compliance obligations in accordance with frameworks. Proven ability to communicate well with a diverse range of stakeholders to meet their individual needs, works well with people from different backgrounds and cultures. Displays an ability to work within policy and process in a highly compliance driven environment. Achieved and maintained all relevant accreditations to perform in role. Highly organised with the ability to effectively prioritise tasks, maintaining strong attention to detail while focusing on efficiency and accuracy. Well regarded, respected by peers, often sought out for support. Actively contributes and willingly shares knowledge.