Hereni Fulton
Golden Bay,Australia
Summary
Reliable and detail-oriented cleaner with over three years of professional experience in housekeeping, accommodation services, and tourism. Skilled at maintaining high standards of hygiene and presentation in both commercial and remote settings. Experienced in FIFO operations with 12-hour shifts on a 4-weeks-on / 4-weeks-off roster from offshore oil field and remote-site work. Proficient in Take 5s, daily safestarts, and prestart meetings, ensuring tasks are completed safely and in compliance with site procedures. Recently relocated to Perth and working in FIFO facilities, cleaning services with Compass Group to contribute strong work ethic, adaptability, and customer service focus.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Activities / HR Manager (Temp)
Tekapo Springs
- Coordinated daily safety checks and hazard reporting across tourist facilities.
- Oversaw visitor relations and staff support across multiple tourist services.
- Supported recruitment, inductions, and contract processing for 40+ staff.
Offshore Support Roles
EBS International
- Health & safety, logistics, and heli-admin support in offshore oil field environments.
- Conducted hazard identification reporting and participated in prestarts and 12-hour FIFO shifts.
- Worked on 4-weeks-on / 4-weeks-off roster swings, adapting to remote-site conditions.
Housekeeper / Gardener
08.2025 - Current
- Clean and sanitize guest rooms and communal areas across two high-turnover holiday rentals.
- Perform daily prestarts and safestarts to review hazards and controls before tasks.
- Use Take 5s to assess risks and ensure compliance with hygiene and safety standards.
- Work extended shifts aligned with FIFO-style operations.
- Provide excellent customer service, ensuring guest satisfaction.
- Maintain outdoor areas including lawns and gardens.
Housekeeper
Sierra Motel and Apartments
12.2023 - 08.2025
- Ensured overall cleanliness and hygiene of busy motel/apartment complex.
- Followed strict cleaning schedules and completed Take 5 hazard checks.
- Actively participated in prestart meetings to align with workplace safety requirements.
- Cleaned and prepared rooms and common areas to strict deadlines.
- Changed linens, replenished amenities, and managed cleaning supplies.
- Reported maintenance issues and supported guest service.
Facilities and Cleaning Services
ESS Compass Group
10.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Arts - Education & Māori Studies
University of Otago
NZDiploma - Tourism & Hospitality
Otago Polytechnic
NZSkills
- FIFO experience – 12-hour shifts, 4-weeks-on / 4-weeks-off roster, remote living & rostered work
- Safety compliance – White Card, Take 5s, daily safestarts, prestarts, hazard ID & incident reporting
- Housekeeping & industrial cleaning – rooms, amenities, communal areas, windows, linen, and restocking
- Food safety & hygiene – HACCP standards, safe food handling, stock rotation
- Coffee & bar service – Barista skills (COFINT1), Responsible Service of Alcohol (RSA WA), Mixology (MIXINT1)
- COVID-19 safety – trained in infection prevention and control at work
- Time management – meeting tight turnaround schedules in high-occupancy settings
- Customer service – strong communication and guest relations experience
- Teamwork – effective in collaborative and fast-paced operations
- MS Word, Excel, PowerPoint
- Recruitment and payroll systems (FastTrack, iPayroll, Xero)
- Offshore logistics databases (MAPS)
- Social media & AI communication tools
- HR processes
- Retention strategies
- New employee orientation
- HR policies and procedures
Certification
- WAIO BHP Induction
- White Card – WA Construction Safety Induction
- Class C Driver’s Licence (WA)
- Responsible Service of Alcohol (RSA WA)
- Food Safety Certificate (Hospitality & Catering)
- Food Handler Certificate
- COFINT1 – Barista Training
- MIXINT1 – Mixology Training
- COVID-19 Safety at Work Certificate
Timeline
Facilities and Cleaning Services
ESS Compass Group
10.2025 - Current
Housekeeper / Gardener
08.2025 - Current
Housekeeper
Sierra Motel and Apartments
12.2023 - 08.2025
Diploma - Tourism & Hospitality
Otago Polytechnic
Activities / HR Manager (Temp)
Tekapo Springs
Offshore Support Roles
EBS International
Bachelor of Arts - Education & Māori Studies
University of Otago