Herin Paye
Brisbane,QLD
Summary
Dedicated professional experienced in retail, aged care, disability support, and nail technology, with a strong focus on customer service and satisfaction. Achieved excellence in merchandise management at Guzman Y Gomez while ensuring an exceptional customer experience. Proven ability to assist clients with daily living activities and provide emotional support in aged care and disability settings. Career goal is to leverage diverse skill set in a role that enhances client well-being and service quality.
Certified Individual Support Worker with expertise in aged care and disability services, supported by a Certificate 3 in Nail Technology. Proficient in first aid, CPR, and manual handling, ensuring safety and well-being for clients. Strong communication skills and adaptability foster a compassionate environment, driving high-quality service delivery. Committed to enhancing client experiences through empathy and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Guzman Y Gomez
Salisbury, SA
09.2023 - 05.2024
- Organized store and display visually appealing environments.
- Effectively creating meals for customer satisfaction.
- Actively engaged customers and staff team members to provide general assistance and information on store merchandise.
- Provided friendly service and assistance to customers, promoted customer loyalty, satisfaction, and sales.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Greeted customers to determine wants or needs.
- Organized storeroom items neatly on shelves according to size, color or type of item.
Disability Support Worker
Days Away from Home
Craigmore, SA
08.2022 - 09.2022
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness, and willingness to help, wherever needed.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Assisted in developing self-care skills such as personal hygiene practices.
- Assisted clients with daily living activities such as bathing, dressing, and eating.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Maintained organized filing system for client records, providing complete documentation of all interactions.
- Improved client and staff engagement through group activities.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
Aged Care Worker
Estia Health
Craigmore, SA
06.2022 - 07.2022
- Provided patient care by supplying and emptying bedpans, applying dressings, and supervising exercise routines.
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
- Reported any changes in health or behaviour to nursing staff members promptly.
- Monitored health and well-being of clients and reported significant health changes.
- Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
- Responded quickly to emergency situations involving elderly clients.
- Provided clients with emotional support and companionship.
- Maintained clean and well-organized environment for client happiness and safety.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Assisted residents with basic activities of daily living.
- Reported changes in resident condition and health to the resident care manager.
- Provided a high level of physical support by lifting, adjusting, and moving clients.
- Helped with daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
Education
Certificate of Graduation - Year 12
Mount Carmel College
Adelaide, SA11-2021
Certificate 3 - Individual Support Worker - Ageing And Disability
Celtic Training
Adelaide, SA11-2022
Certificate 3 - Nail Technology
The French Beauty Academy
Adelaide, SA12-2024
Certificate 2 - Community Services
Western Adelaide Secondary Schools Network
Western Adelaide Regional Vet Programs03-2019
Certificate - Infection Control Training - COVID 19
Australian Government
Certificate of Completion - Teen Mental Health First Aid Course
Mental Health First Aid Australia
05-2018
First Aid And CPR -
FIRSTAIDPRO
Adelaide, SA07-2023
Manual Handling -
FIRSTAIDPRO
Adelaide, SA01-2024
Work With Diverse People - Early Childhood Care and Education
Strategix
Adelaide, SA07-2024
Manual Handling Hazardous Chemicals Noise - Mechanical Equipment Electricity Whs Laws
Government of South Australia
02-2019
Skills
- Desire to learn and grow
- Customer service
- Effective communication
- Compassionate and Respectful
- Teamwork and collaboration
- Empathy
- Flexible and adaptable
- Problem-solving and critical thinking
- Attention to detail
- Patience
- Physical and emotional assistance
- Manual handling and safe work practices
References
- David Davies, Counsellor, Mount Carmel College, 0402302807, sndd2000@yahoo.com
- Daniel Jones, Team Leader, Sonder, 0409925336, mdy@sonder.net.au
Affiliations
Certificate of Appreciation for Multicultural Assembly tear 3 2016, Certificate of Appreciation for Multicultural Assembly tear 3 2018
Accomplishments
- Mustard Seed Chapel - New Believer's - Certificate of Completion and Mustard Seed Chapel - Water Baptism- Certificate of Completion
Availability
Monday to Friday 12:30 to 3:30pm
Saturday and Sunday 1 to 3pm
Timeline
Retail Assistant
Guzman Y Gomez
09.2023 - 05.2024
Disability Support Worker
Days Away from Home
08.2022 - 09.2022
Aged Care Worker
Estia Health
06.2022 - 07.2022
Certificate of Graduation - Year 12
Mount Carmel College
Certificate 3 - Individual Support Worker - Ageing And Disability
Celtic Training
Certificate 3 - Nail Technology
The French Beauty Academy
Certificate 2 - Community Services
Western Adelaide Secondary Schools Network
Certificate - Infection Control Training - COVID 19
Australian Government
Certificate of Completion - Teen Mental Health First Aid Course
Mental Health First Aid Australia
First Aid And CPR -
FIRSTAIDPRO
Manual Handling -
FIRSTAIDPRO
Work With Diverse People - Early Childhood Care and Education
Strategix
Manual Handling Hazardous Chemicals Noise - Mechanical Equipment Electricity Whs Laws
Government of South Australia
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