Summary
Overview
Work History
Education
Skills
Timeline
Generic

Herta Tischer

Bentleigh East

Summary

Highly adaptable and reliable, with strong skills in customer service, teamwork, and cash handling, ready to leverage these abilities as a team member. Proven track record of maintaining cleanliness and handling fast-paced environments efficiently. Eager to contribute to team success and growth in the next role.

Overview

7
7
years of professional experience

Work History

Café All Rounder

Health Link Café
07.2025 - Current
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Adapted quickly to changing priorities while effectively managing workload during periods of high demand.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

FOH Team Member

Royal Stacks
02.2025 - 04.2025
  • Packed fast food products in approved containers, cups, and bags.
  • Processed cash and credit card payments, promptly returning receipts, coins, bills and payment cards to customers.
  • Drove team success by quickly completing assigned tasks.
  • Collaborated with other team members to complete tasks quickly and efficiently.
  • Wiped down tables and equipment and swept and refilled stock.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Uphold high standards of productivity and quality in operations.
  • Washed dishes, cleaned countertops and sanitised high-use areas.
  • Greeted customers in a friendly manner upon entering the store and ensure quality checks.
  • Ensure that products are properly labelled before placing them on shelves.

Crew Team Member

Guzman & Gomez
07.2024 - 12.2024
  • Packed fast food products in approved containers, cups, and bags.
  • Processed cash and credit card payments, promptly returning receipts, coins, bills and payment cards to customers.
  • Drove team success by quickly completing assigned tasks.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Wiped down tables and equipment and swept and refilled stock.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Uphold high standards of productivity and quality in operations.
  • Washed dishes, cleaned countertops and sanitised high-use areas.
  • Greeted customers in a friendly manner upon entering the store.
  • Ensure that products are properly labelled before placing them on shelves.
  • Provided training and guidance to new team members.

Front of House Waiter

Schnitz
11.2023 - 06.2024
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Delivered beverages and food items in a timely manner with a friendly attitude.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Responded appropriately to complaints or special requests from patrons.
  • Greeted guests, presented menus and answered questions about menu items.
  • Demonstrated ability to work well under pressure in a fast-paced environment.
  • Maintained cleanliness of the dining area throughout shift.
  • Stocked service areas with supplies during slow periods.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Cafe Manager

Cafe Alofa
06.2018 - 10.2023
  • Conducted regular inspections of equipment staff members used to maintain safety standards.
  • Delegated work to staff, setting priorities and goals.
  • Organised promotional activities such as discounts or special events to attract new customers or increase repeat business from existing clients.
  • Resolved conflicts between team members professionally.
  • Monitored food quality regularly to ensure it was up to required standards.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Assisted the cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Ensured all work areas were kept clean and hygienic according to health regulations.
  • Ordered supplies needed for daily operations on time within budget constraints.

Assistant Receptionist

Challenge Taxation & Accounting Services
05.2018
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Answered, screened, and forwarded incoming calls while managing multi-line telephone systems.
  • Served visitors by greeting, welcoming and directing appropriate personnel.
  • Sorted invoices for the accounting department by date stamping and filing by vendor code.
  • Answered phone calls, responded to inquiries and transferred calls as required.
  • Delivered administrative support to team members by making copies, sending faxes, organising documents and rearranging schedules.

Education

Barista Apprenticeship Course - Coffee

Melbourne Coffee Academy
Scoresby, VIC
08-2025

Basic Espresso - Coffee

Melbourne Coffee Academy
Scoresby, VIC
07-2025

Certificate - HLTAID011 Provide First Aid

St John Ambulance
St John Ambulance
01-2025

Certificate - Provide Responsible Services of Alcohol

Express Online Training National Provider
11.2023

Certificate III - Tourism

Goulburn Ovens Institute of TAFE
09.2020

Certificate IV - Hospitality

Goulburn Ovens Institute of TAFE
12.2019

Completion of Year 11/Events Cert III - undefined

Notre Dame College
12.2017

Skills

  • Cleaning and sanitation
  • Cooking
  • Food handling safety
  • Adaptability and reliability
  • Workplace safety
  • Time management
  • Customer service
  • Dishwashing
  • Customer engagement
  • Cash handling
  • Multitasking and organisation
  • Order taking
  • Cleanliness
  • Money handling
  • Point of sale systems
  • Adaptability
  • Attention to detail
  • Problem-solving abilities
  • Decision-making
  • Food preparation
  • Teamwork

Timeline

Café All Rounder

Health Link Café
07.2025 - Current

FOH Team Member

Royal Stacks
02.2025 - 04.2025

Crew Team Member

Guzman & Gomez
07.2024 - 12.2024

Front of House Waiter

Schnitz
11.2023 - 06.2024

Cafe Manager

Cafe Alofa
06.2018 - 10.2023

Assistant Receptionist

Challenge Taxation & Accounting Services
05.2018

Certificate - Provide Responsible Services of Alcohol

Express Online Training National Provider

Certificate III - Tourism

Goulburn Ovens Institute of TAFE

Certificate IV - Hospitality

Goulburn Ovens Institute of TAFE

Completion of Year 11/Events Cert III - undefined

Notre Dame College

Barista Apprenticeship Course - Coffee

Melbourne Coffee Academy

Basic Espresso - Coffee

Melbourne Coffee Academy

Certificate - HLTAID011 Provide First Aid

St John Ambulance

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