Heshan Thenuwara
Melbourne,VIC
Summary
Dynamic and results-driven Account Executive with a proven track record of cultivating strong client relationships, executing impactful sales campaigns, and leading high-performing account management teams. Expertise in financial analysis, exceptional customer service, and adept problem-solving capabilities contribute to consistently exceeding sales targets. Proficient in cross-departmental collaboration to align efforts with strategic objectives, ensuring seamless execution of initiatives. Committed to driving growth and delivering exceptional value through innovative solutions and a client-centric approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Accounts Executive
MAS Holdings Pvt Ltd
07.2018 - 10.2023
- Contributed to team objectives in fast-paced environment.
- Preparing financial statements and monthly/quarterly reports for review by the senior accountant and upper-level management. Ensured the accuracy and timely delivery of all reports.
- Collaborated with other departments to ensure accuracy of financial records.
- Closely dealing with SAP system.
- Preparing journal entries, bank reconciliations, account receivables, business budgets.
- Performing daily tasks to ensure a neat, clean, and organized store.
- Conducting field inquiries (such as site visits and surveillance).
- Improving relationships between vendors by streamlining accounts payable processes.
- Doing petty cash-related work through the SAP system.
- Assisted in the preparation of financial forecasts and projections.
- Monitored cash flow and prepared cash flow projections.
Banking Assistant
Union Bank of Colombo PLC
07.2017 - 07.2018
- Daily tasks included: handling transactions, processing deposits, withdrawals, money transfers, and loan payments.
- Maintained company compliance by meticulously recording and documenting each transaction and all documentation and paperwork.
- Described and sold loan products and other banking services to consumers and small and medium-sized businesses.
- Offered excellent customer service to clients requiring account opening, technical problem resolution, security inquiries, and safe deposit box access.
- Offered transactional customer services including but not limited to deposits, withdrawals, mail transactions, money transfers, and over-the-counter payments.
- Supporting portfolio growth for the bank by identifying cross-selling opportunities and increasing customer acquisition.
- Prepare concise and timely reports on activities related to investigations as required.
- Attend court and other legal proceedings to provide evidence on matters relating to the work of the Commission as may be required.
- Completed e-learning plan and bank secrecy act training and maintained up-to-date banking knowledge.
- Assisted commercial banking team with collection and clearing of document exceptions and collected past due loan payments.
Accounts Executive
Allianz Insurance Lanka Ltd
03.2013 - 07.2017
- Consistently met my short and long-term targets.
- Handled customer complaints with empathy and composure.
- Dealing with IMS Accounting System.
- Processed slip transfers across medical, motor, and life insurance claims.
- Managed cheque payments and ensured timely settlements.
- Conducted daily cash flow monitoring to maintain financial accuracy.
- Handled petty cash transactions with proper documentation and accountability.
- Performed bank reconciliations to identify and resolve discrepancies.
- Processed customer refund payments in a timely and professional manner.
- Coordinated and executed foreign payment transactions in compliance with regulations.
- Prepared journal entries to support accurate financial reporting.
- Processed commission payments for over 800 marketeers, ensuring accuracy and timeliness.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Recorded accurate and efficient records in customer database.
- Developed and maintained strong working relationships with professionals within assigned territory.
Education
MBA - Project Management
Central Queensland University
Melbourne, VIC08-2025
MBA - Business Management
University of Sunderland
05-2021
Post Graduate Diploma - Strategic Management and Leadership
OTHM
01.2019
GCE A/L - undefined
Royal College Colombo 7
01.2012
GCE O/L - undefined
Royal College Colombo 7
01.2009
Skills
- Account Analysis
- Account planning
- Goals and performance
- Financial reporting
- Risk evaluation
- Time management
- Strong organizational skills and attention to detail
- Deadline-oriented
- Problem analysis and problem-solving
- Strong presentation skills
- Customer relationships
Certification
Certificate in English Language, NIBM
Personal Information
- Title: Accounts Executive
- Date of Birth: Jul 6, 1993
- Nationality: Sri Lankan
Timeline
Accounts Executive
MAS Holdings Pvt Ltd
07.2018 - 10.2023
Banking Assistant
Union Bank of Colombo PLC
07.2017 - 07.2018
Accounts Executive
Allianz Insurance Lanka Ltd
03.2013 - 07.2017
Post Graduate Diploma - Strategic Management and Leadership
OTHM
GCE A/L - undefined
Royal College Colombo 7
GCE O/L - undefined
Royal College Colombo 7
MBA - Project Management
Central Queensland University
MBA - Business Management
University of Sunderland
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