Hester Sophia Karstel

- Managed household tasks efficiently, creating a clean and organised living environment conducive to my family's wellbeing.

• Cleaning: General house cleaning, including bathrooms and the kitchen, vacuuming, dusting and mopping.
• Laundry: Washing, drying, ironing if necessary and putting clothes away,
• Meal preparation: Planning healthy meals, shopping for groceries, cooking and managing food storage.
• Maintenance: Ensured the home is well-maintained and manage household supplies.
• Organising: Maintained a tidy and organised home environment, managed schedules and coordinated activities.
• Childcare: Coordinated therapy and health care appointments for our son with diagnosed cerebral palsy, epilepsy and diabetes insipidus (arginine vasopressin deficiency) ensuring timely access to necessary medical services;

- Assisted our son with physical therapy exercises, promoting

improved mobility and overall health outcomes.

- Assisted with dressing guidance, grooming and medication reminders.

- Transported two children to events and activities, medical

appointments, libraries and shopping trips.

• Petcare: Assisted children with feeding, grooming and caring for two pet dogs.
• Home education (2015 to 2020):

- Created and monitored weekly plans and maintained portfolios of both children's work, assessment results and learning experiences.

- Engaged in activities with other homeschool groups, like weekly educational sessions at Midland Library, sport sessions at Ellenbrook Sports Hub, educational excursions across Perth, from Scitech, Kings Park, Government House, Perth Observatory.

- Engaged with the Home Education Moderator during scheduled visits.

- Submitted regular progress reports to the Department of Education, Western Australia.

• Typed, formatted and edited professional correspondence.
• Scheduled appointments and managed calendars for the Human Resources Manager.
• Organised and participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
• Prepared meeting materials and took clear notes to distribute to stakeholders.
• Input data into spreadsheets and databases.
• Coordinated hotel, airline tickets and ground transportation for the Human Resources Manager, traveling to domestic and international locations.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Purchased and maintained office supplies.
• Coordinated and scheduled meetings and appointments.
• Created a welcoming atmosphere for visitors by greeting them professionally upon arrival and addressing any inquiries they had promptly.
• Increased meeting productivity by preparing agendas and taking minutes during discussions.
• Maintained strict confidentiality of sensitive information while managing documents related to legal matters or personnel issues.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Acted as relief secretary to the Head of Health when the secretary went on maternity leave.
• Handled catering, agendas and travel arrangements for meeting and event planning for Human Resources Managers.