Sukhchain Singh Dhaliwal

• Safely and efficiently delivered parcels and letters to residential and commercial addresses within assigned routes.

• Maintained a high level of punctuality and accuracy in daily deliveries, meeting service standards and customer expectations.

• Operated and maintained delivery vehicles in accordance with road safety and company guidelines.

• Scanned and recorded deliveries using handheld devices, ensuring real-time tracking and accurate documentation.

• Provided friendly and professional customer service, addressing queries and assisting with deliveries when needed.

• Followed Australia Post protocols for handling and securing mail, including registered and express items.

• Managed route planning and adapted to traffic or weather changes to maintain delivery efficiency.

• Supervised store operations during assigned shifts, ensuring efficient and timely service.

• Managed a team of crew members, delegating tasks and providing support to maintain productivity and customer satisfaction.

• Handled cash and processed transactions accurately, including end-of-shift cash reconciliation.

• Maintained food safety and cleanliness standards in compliance with health regulations.

• Trained new employees on operational procedures, customer service, and safety protocols.

• Addressed customer concerns and resolved issues to ensure a positive dining experience.

• Assisted in inventory control, stock ordering, and waste reduction efforts.