HETAL THAKORLAL
Macgregor
Summary
A smart, conscientious and customer focused shop assistant with extensive experience of selling, stocking and ordering merchandise in retail and sales operation. I am currently looking for a suitable sales store position in an exciting retail outlet that offers opportunities for career progression.
Overview
27
27
years of professional experience
Work History
ACCOUNTS CONTROLLER
Nabropure Water Vending
05.2014 - Current
- Invoicing Clients, Book Keeping, Stock Control, Customer Phone Support
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Established robust internal control framework, minimizing the risk of fraud and ensuring compliance with regulations.
Retail Operations Officer
Café Enternet
10.1999 - 12.2013
- Staff recruiting and training, Rostering Management, Menu Planning, Audit and control of work procedures
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
ACCOUNTS & DATA ENTRY
Valia & Timbadia Chartered Accountant Firm
09.1997 - 10.1998
- Auditing of Financials onsite, Tax Audits, Personal Assistant to the Director
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Education
LICENCE for responsible management for licenced venues (RSA) -
01.2005
Bachelor of Commerce - Commerce
Mumbai University
Mumbai01.1999
Skills
- Administration skills
- Team working competences
- Ability to work Under Pressure to timelines
- Skilled Team Manager, trainer
- High Level of Communication, interpersonal, negotiation & presentation skills
Websites
Languages
English
Gujarati
Hindi
Employment Skills Strengths
- Proficient within a dynamic, fast paced working environment
- Working experience from years of varying high pressure & skills in Hospitality Industry
- Open to change, adaptable in new and Varying Circumstances
- Provides regular & skillful communication to achieve an outcome
- Takes Initiative in order to begin or complete a task without needing prompting
- Strong abilities to work autonomously with a desire to stay busy and keep achieving targets
References
- Tish Thanki, Owner of Snippetz Hair Salons/ Relationship Manager Health 1 Pharmaceutical, 0455 270 555
- Rack Patel, Owner & Director, Thor Truck Wash Coopers Plains Branch, 0434 376 492
- Reenku Thakkar, Team Leader, Benevolent Society, Browns Plains, 0430 321 619, Thakkar_reenku@hotmail.com
Hobbies and Interests
Cooking & Bollywood Dancing
Heera Collections
This E-Commerce store is exclusive Indo-Western Artificial Jewellery. The Quality of these designer peices are for the exclusive modern ladies.
Timeline
ACCOUNTS CONTROLLER
Nabropure Water Vending
05.2014 - Current
Retail Operations Officer
Café Enternet
10.1999 - 12.2013
ACCOUNTS & DATA ENTRY
Valia & Timbadia Chartered Accountant Firm
09.1997 - 10.1998
LICENCE for responsible management for licenced venues (RSA) -
Bachelor of Commerce - Commerce
Mumbai University
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