HETAL THAKORLAL
Macgregor
Summary
A smart, conscientious and customer focused shop assistant with extensive experience of selling, stocking and ordering merchandise in retail and sales operation. I am currently looking for a suitable sales store position in an exciting retail outlet that offers opportunities for career progression.
Overview
27
27
years of professional experience
Work History
ACCOUNTS CONTROLLER
Nabropure Water Vending
Seventeen Mile Rocks
05.2014 - Current
- Invoicing Clients, Book Keeping, Stock Control, Customer Phone Support
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Established robust internal control framework, minimizing the risk of fraud and ensuring compliance with regulations.
Retail Operations Officer
Café Enternet
Nathan, QLD
10.1999 - 12.2013
- Staff recruiting and training, Rostering Management, Menu Planning, Audit and control of work procedures
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
ACCOUNTS & DATA ENTRY
Valia & Timbadia Chartered Accountant Firm
Mumbai India
09.1997 - 10.1998
- Auditing of Financials onsite, Tax Audits, Personal Assistant to the Director
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Education
LICENCE for responsible management for licenced venues (RSA) -
01.2005
Bachelor of Commerce - Commerce
Mumbai University
Mumbai01.1999
Skills
- Administration skills
- Team working competences
- Ability to work Under Pressure to timelines
- Skilled Team Manager, trainer
- High Level of Communication, interpersonal, negotiation & presentation skills
Websites
Languages
English
Gujarati
Hindi
Employment Skills Strengths
- Proficient within a dynamic, fast paced working environment
- Working experience from years of varying high pressure & skills in Hospitality Industry
- Open to change, adaptable in new and Varying Circumstances
- Provides regular & skillful communication to achieve an outcome
- Takes Initiative in order to begin or complete a task without needing prompting
- Strong abilities to work autonomously with a desire to stay busy and keep achieving targets
References
- Tish Thanki, Owner of Snippetz Hair Salons/ Relationship Manager Health 1 Pharmaceutical, 0455 270 555
- Rack Patel, Owner & Director, Thor Truck Wash Coopers Plains Branch, 0434 376 492
- Reenku Thakkar, Team Leader, Benevolent Society, Browns Plains, 0430 321 619, Thakkar_reenku@hotmail.com
Hobbies and Interests
Cooking & Bollywood Dancing
Heera Collections
This E-Commerce store is exclusive Indo-Western Artificial Jewellery. The Quality of these designer peices are for the exclusive modern ladies.
Timeline
ACCOUNTS CONTROLLER
Nabropure Water Vending
05.2014 - Current
Retail Operations Officer
Café Enternet
10.1999 - 12.2013
ACCOUNTS & DATA ENTRY
Valia & Timbadia Chartered Accountant Firm
09.1997 - 10.1998
LICENCE for responsible management for licenced venues (RSA) -
Bachelor of Commerce - Commerce
Mumbai University