Summary
Overview
Work History
Education
Skills
Timeline
Generic

HETALBEN DESAI

Campbelltown,SA

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

6
6
years of professional experience

Work History

Team Member

COLES BAKERY
01.2022 - Current
  • Keeps all areas in bakery clean;
  • Ensures quality of all products in bakery meet company standards;
  • Ensures pricing and expiration dates are accurate;
  • Provide exceptional customer service;
  • Bakes specific products for bakery department;
  • Adheres to all Food Safety & Sanitation guidelines and preparation methods, as per company policy;
  • Maintains showcases.
  • Designing and improving recipes.
  • Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment to make baked goods, such as cookies, bread, cakes, etc.
  • Decorating and displaying finished products.
  • Testing ingredients and finished goods to ensure that each item meets food safety and quality controls.
  • Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service.
  • Keeping records relating to deliveries, inventory, and production levels.
  • Taking client information and ensuring that deliveries are fulfilled accurately and on time.
  • Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift.

Team Member

Balfours Bakery
01.2018 - 12.2021
  • Implemented continuous improvement metrics to streamline workflows and reduce waste.
  • Developed production techniques and production processes to meet customer and organizational needs.
  • Recorded production and test data for each food product batch such as ingredients used, test results and time cycle.
  • Kept work areas neat, clean, and properly sanitized.
  • Prepared and preserved wide selection of food items.
  • Achieved consistency in product taste and appearance by strictly adhering to company recipes and processing guidelines.
  • Reduced downtime during changeovers by effectively cleaning and sanitizing machinery between production runs.
  • Identified proper cooking times and temperatures for various food products based on written recipes and formulas.
  • Minimized product loss by carefully inspecting items for defects or damage before packaging them for shipment.
  • Maintained clean work areas for optimal food quality.

Education

Certificate II - FOOD AND BEVERAGES

ORCHARD SCHOOL
SINGAPORE
04.2008

Bachelor of Arts -

NORTH GUJARAT UNIVERCITY PATAN
INDIA
03.2006

Skills

  • Facility Cleaning
  • Order Preparation
  • Training and mentoring
  • Issue Research
  • Process Improvement
  • Positive Attitude

Timeline

Team Member

COLES BAKERY
01.2022 - Current

Team Member

Balfours Bakery
01.2018 - 12.2021

Certificate II - FOOD AND BEVERAGES

ORCHARD SCHOOL

Bachelor of Arts -

NORTH GUJARAT UNIVERCITY PATAN
HETALBEN DESAI