Hetalben Patel
Jordan Springs
Summary
Industrious Quality Controller highly effective at assessing product quality and recommending improvements to reduce operator errors and non-compliant parts.
Overview
15
15
years of professional experience
Work History
Quality Controller
Medline Industry
03.2019 - Current
- Review batch documentation.
- Execute process inspections in adherence to relevant standard operating Procedures(SOPs), encompassing all essential assembly checks.
- Thoroughly review and supervise tasks assigned to assembly operators to maintain process integrity and resolve any discrepancies promptly.
- Supervising and coordinating team member to collectively assemble pack while ensuring alignment with key performance indicators(KPIs).
- Ensure the pack is wrapped, over pouched and sealed as per product of structure.
- Maintain clear communication with team members to enhance workflow efficiency.
- Inspect finished products according to SOPs, document results, and forward all batch records to QA release officer
- Provide training to new team members on company procedures and safety protocols.
Assembly Operator
Medline
05.2018 - 03.2019
- Assemble various components in to one package following quality controller’s guidelines
- Ensure proper wrapping, overpouching, and sealing of packs for future processing by packers.
- Communicate effectively with team members to ensure efficiency when working.
- Open product structure and set up subs as required.
- Paid close attention to details during complex assembly task, guaranteeing excellent quality with minimal errors.
- Train new members by explaining company procedures and safety rules.
Assembly Operator
HOBAN Recruitment
09.2014 - 05.2018
- Assemble various components in to one package following quality controller’s guidelines
- Ensure proper wrapping, overpouching, and sealing of packs for future processing by packers.
- Communicate effectively with team members to ensure efficiency when working.
- Open product structure and set up subs as required.
- Paid close attention to details during complex assembly task, guaranteeing excellent quality with minimal errors.
- Train new members by explaining company procedures and safety rules.
Customer Service
Eagle Boys Pizza Store
01.2009 - 09.2014
- Provided exceptional customer service, addressing inquiries and processing orders promptly.
- Demonstrated product knowledge to assist customers in making informed decisions.
- Collaborated with delivery divers to ensure timely order dispatch and delivery.
- Resolved customer concerns efficiently, ensuring satisfaction and loyalty.
- Maintained cleanliness and organization in the customer service area to enhance the overall customer experience.
Education
Certificate IV - Financial Service Accounting
Aite
Sydney, NSW12.2011
Diploma - Business Management
Scbit
Sydney, NSW06.2009
Bachelor of Commerce - Accounting
Gujarat University
Gujarat, India04.2002
Skills
- Communication skill
- Problem solving
- Time management
- MS Office
- Goal-oriented mindset
- Strong Work Ethic
- Multitasking and Organization
Timeline
Quality Controller
Medline Industry
03.2019 - Current
Assembly Operator
Medline
05.2018 - 03.2019
Assembly Operator
HOBAN Recruitment
09.2014 - 05.2018
Customer Service
Eagle Boys Pizza Store
01.2009 - 09.2014
Certificate IV - Financial Service Accounting
Aite
Diploma - Business Management
Scbit
Bachelor of Commerce - Accounting
Gujarat University
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