Automated Invoicing System Design and Implementation
Led the development and rollout of a comprehensive invoicing automation system, achieving significant operational and financial benefits:
- Delivered the project within 5 months, integrating data from MLS, NetSuite, and SharePoint seamlessly.
- Increased invoicing efficiency by 71.1%, reducing processing time and improving accuracy.
- Standardized $1.7 million in previously inconsistent revenue, ensuring consistent billing practices.
- In Addition, captured new revenue streams and identified Invoicing errors, leading to a $456,000 increase in revenue this year, with continued growth projected for future years.
- Enhanced customer satisfaction by 85%, leading to improved cash flow and reduced delays.
- Developed and implemented policies to ensure process standardization, scalability, and alignment across international warehouses.
Advanced Dashboards and Data Pipelines/Structures
Created advanced dashboards and automated data pipelines to consolidate financial data, enabling stakeholders and interdepartmental employees to:
- Visualize trends and key metrics, driving data-informed decision-making.
- Increase viewer retention by 70% due to user-friendly and insightful design.
- Simplify complex financial data for operational teams, improving KPI understanding and interdepartmental collaboration.
Revenue Recovery & Cost Optimization
- Recovered $168,000 in unbilled revenue through detailed audits and process corrections, while addressing supplier overcharges to secure an additional $100,000 in annual savings through strategic analysis and contract optimization.