HEWATHANTHRIGE LAHIRU MALSHAN PEIRI PEIRIS
Ngukurr,Northern Territory
Summary
Accomplished Store Manager and Chef with a proven track record at Outback Stores and TGI Fridays, adept in customer service and problem-solving. Excelled in managing operations and leading teams to enhance customer satisfaction and operational efficiency. Skilled in multitasking, organization, and culinary arts, consistently delivering top-notch customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Outback Stores
09.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
Store Supervisor
Outback Stores
08.2019 - 12.2021
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered product questions and assisted customers in selection and checkout.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Chef
TGI Fridays
06.2017 - 03.2019
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Assisted with menu development and planning.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Trained kitchen staff to perform various preparation tasks under pressure.
Education
Certificate IV - Retail Management
Charles Darwin University
Darwin, NT01-2024
Certificate III - Retail Management
Charles Darwin University
Darwin, NT01-2021
High School Diploma -
Holmesglen Institute of TAFE
Melbourne, VIC01-2016
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
Certification
- Drivers Licence
- Forklift Licences
- First aid
- 4 Wheel drive operation training
- Working with children
Timeline
Store Manager
Outback Stores
09.2022 - Current
Store Supervisor
Outback Stores
08.2019 - 12.2021
Chef
TGI Fridays
06.2017 - 03.2019
Certificate IV - Retail Management
Charles Darwin University
Certificate III - Retail Management
Charles Darwin University
High School Diploma -
Holmesglen Institute of TAFE
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