HEXI YANG
Chatswood,NSW
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales assistance position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Warehouse Assistant
MING FA TRADING
06.2023 - 12.2023
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
Estimating Assistant
Performance Window And Doors
10.2022 - 03.2023
- Assisted in securing multiple profitable projects through precise and timely submission of competitive bids.
- Reduced errors in estimations by consistently double-checking calculations and verifying measurements on blueprints.
- Collaborated with project managers to ensure seamless communication between all parties involved, resulting in improved client satisfaction rates.
- Delivered accurate budget forecasts for various projects by closely analyzing labor costs, material expenses, equipment rentals, and subcontractor quotes.
- Continuously improved personal knowledge of industry trends, participating in professional development opportunities such as workshops, seminars, or certification programs.
Store Manager
HOMEBASE QUEANBEYAN
06.2021 - 06.2022
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Sales Assistant
HOMEBASE WODEN
12.2020 - 06.2021
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Real Estate Agent
RUIZ PROPERTY MANAGEMENT
07.2018 - 11.2020
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Education
No Degree - CONSTRUCTION DESIGN
TAFE NSW
ULTIMO12.2024
BBA - Accounting And Business Management
University of Tasmania
Hobart, TAS04.2018
Skills
- Problem-Solving
- Attention to Detail
- Time Management
- Ordering Supplies
- Picking and Processing
- Order Picking and Processing
- Heavy Lifting
- Shipping and Packaging
- Storage Organization
- Process Improvements
- Team Collaboration
- Customer Service
- Shipping and Receiving
- Recordkeeping
- Order Picking
- Loading and Unloading
- Cleaning and Organization
- Packaging and Labeling
- Warehouse Safety
- Cleaning and Sanitizing
- Equipment maintenance
- Teamwork and collaboration
- Pallet jack handling
- Adaptability and flexibility
- Multitasking
- Stock control
- Package Preparation
- Delivery Scheduling
- Records Management
- Freight Labeling
Timeline
Warehouse Assistant
MING FA TRADING
06.2023 - 12.2023
Estimating Assistant
Performance Window And Doors
10.2022 - 03.2023
Store Manager
HOMEBASE QUEANBEYAN
06.2021 - 06.2022
Sales Assistant
HOMEBASE WODEN
12.2020 - 06.2021
Real Estate Agent
RUIZ PROPERTY MANAGEMENT
07.2018 - 11.2020
No Degree - CONSTRUCTION DESIGN
TAFE NSW
BBA - Accounting And Business Management
University of Tasmania
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