Heyi Chen
Brisbane,QLD
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Food Store
11.2022 - Current
- Responded promptly to requests for assistance, spills and customer inquiries.
- Restocked and organized merchandise in front lanes.
Aged Care Volunteer
ST Vincent's Care Services
10.2023 - 11.2023
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Senior Retail Assistant
Xiwai Uniform Store
02.2020 - 12.2022
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Restaurant Team Member
Little Shanghai
06.2021 - 01.2022
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Cultivated warm relationships with regular customers.
Education
Certificate III - Individual Support
TAFE
South Brisbane11.2023
GED -
Xiwai International School
Shanghai09.2022
Skills
- Positive Attitude
- Cash Handling
- Adaptability and Dependability
- Data Inputting
- Customer Relations
- Stock management
- Relationship Building
- Business Development
- Attention to detail
- Fluent in both Chinese and English
Certification
National Police Check
NDIS Worker Screening Check
Individual Support Certificate
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Personal Traits
- Easy going
- Determined
- Hardworking
- Ability to work both independently and cooperatively
- Excellent attention to detail
- Ability to cope with different situations
Availability
All available with a great flexibility.
Timeline
Aged Care Volunteer
ST Vincent's Care Services
10.2023 - 11.2023
Cashier Team Lead
Food Store
11.2022 - Current
Restaurant Team Member
Little Shanghai
06.2021 - 01.2022
Senior Retail Assistant
Xiwai Uniform Store
02.2020 - 12.2022
Certificate III - Individual Support
TAFE
GED -
Xiwai International School
National Police Check
NDIS Worker Screening Check
Individual Support Certificate
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