Steven Hatzopoulos
Williamstown
Summary
As the former owner of Cellarbrations at Newport, I leveraged my deep knowledge of the liquor industry and exceptional customer relations skills to significantly enhance client satisfaction and repeat business. Specializing in personalized recommendations and efficient operations, I successfully drove business growth through strategic client engagement and innovative service solutions.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner
Cellarbrations
10.2001 - 09.2024
- Operated cash register, maintained stock in fridges and shelves
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Ran local deliveries for customers
Education
High School Diploma -
Paisley High School
Melbourne, VIC11-1985
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal communication
- Deep knowledge of the liquor industry
- Recommendations for food and wines pairing
Certification
Victoria Responsible Service of Alcohol
Timeline
Owner
Cellarbrations
10.2001 - 09.2024
High School Diploma -
Paisley High School
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