Summary
Overview
Work History
Education
Skills
Availability
References
Hobbies and Interests
Languages
Work Availability
Timeline
Generic

Hiba Fakhrualdin

Craigieburn,VIC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.


I have both retail and hospitality work experience and I am dedicated to welcoming customers, providing the best comprehensive care i possibly could depending on the customer and situation.



Overview

4
4
years of professional experience
1
1
Language

Work History

Sales Professional

Bevilles
01.2022 - Current
  • Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.

Nandoca

Nandos
01.2021 - 02.2022
  • Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
  • Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.

Education

Diploma - Interior Design And Decoration

Torrens University Australia
Melbourne, VIC
09.2025

Diploma - Health Sciences

La Trobe University
Melbourne, VIC
03.2023

Skills

  • Objection handling
  • Sales expertise
  • Upselling and Cross Selling
  • Closing Techniques
  • Customer Relationship Building
  • Point of sale operation
  • Cash Handling
  • Performance Tracking
  • Customer Service
  • Product and service knowledge

Availability

  • Saturday (10am – 5pm)
  • Sunday (10am - 5pm)
  • Tuesday (10am – 3pm)

References

  • Sarah Alsamawi, supervisor, Contact Info will be given upon request.

Hobbies and Interests

Practicing Taekwondo is one of my greatest passions. This martial art not only keeps me physically fit but also instills discipline, focus, and perseverance in my daily life. I enjoy the rigorous training sessions 5 days a week, the friendships I've formed with fellow students, and the constant pursuit of improving my techniques. The mental clarity and confidence I gain from mastering new forms and sparring techniques are incredibly rewarding. Taekwondo teaches me to respect others, stay humble, and always strive for excellence, both on and off the mat. Although I have my black belt in Taekwondo, i still feel like i have much to learn. 

Languages

Arabic
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Professional

Bevilles
01.2022 - Current

Nandoca

Nandos
01.2021 - 02.2022

Diploma - Interior Design And Decoration

Torrens University Australia

Diploma - Health Sciences

La Trobe University
Hiba Fakhrualdin