Hiba Rasheed
Sydney
Summary
I am a dedicated and passionate administrative assistant. As an administrative assistant I have acquired an array of skills and experiences that have transformed my administrative abilities. I am skilled in adapting to high volume enquires and queries, responding and reporting to company leaders, and streamlining the administrative requirements for company owners. I also have great experience in adapting to challenging environments and focusing on improving customer and client satisfaction.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
D&K Plumbing Pty Ltd
09.2022 - 01.2024
- Answered phone queries, routing calls and delivering messages to staff.
- Assisting with inquiries, scheduling service calls, and providing customers with assistance as needed.
- Responded to emails, and coordinating with customers to understand their plumbing needs.
- Creating and sending invoices to customers and companies.
- Scheduled meetings and appointments.
- Provide essential information to plumbers about jobs.
- Created and dealt with business invoices.
Administrative Assistant
Aaplatters
12.2020 - 12.2021
- Managed social media accounts (Instagram and Facebook)
- Managed and responded to online enquires and reported to owner.
- Tracked catering inventory and supplies.
- Communicated and interacted with vendors and customers via email, direct messaging and phone.
- Managed and organised the calender identifying client bookings.
- Created and recorded client invoices and for vendors.
- Reported and communicated with the business owner, reporting potential bookings, requests, customer queries.
Relief Teacher
Cabramatta High School
04.2021 - 12.2023
- Provided temporary instructional support across various year groups and subject areas in the absence of regular classroom teachers.
- Implemented pre-prepared lesson plans and instructions, whilst ensuring student progress.
- Adapted teaching methods and materials to accommodate diverse student learning styles.
- Collaborated with school staff to address individual student needs.
- Assisted students with diverse learning needs and with disabilities in the classroom and with their routines.
- Participated in regular recess/lunch time duties and meetings.
- Followed, implemented and maintained school procedures and rules.
- Engaged with other teachers and with professional development courses to improve teaching styles and practices.
Education
Master of Teaching (Secondary) -
Western Sydney University
Sydney, NSW2021
Bachelor of Arts (Pathway To Secondary Teaching) -
Western Sydney University
Sydney, NSW2020
Skills
- Adaptable to different environments
- Collaboration with staff
- Professional Communication
- Customer Service
Additional Information
Diab Karim
D&K Plumbing Pty Ltd
0420925209
Asin Akbar
Aaplatters
0431376880
Timeline
Administrative Assistant
D&K Plumbing Pty Ltd
09.2022 - 01.2024
Relief Teacher
Cabramatta High School
04.2021 - 12.2023
Administrative Assistant
Aaplatters
12.2020 - 12.2021
Master of Teaching (Secondary) -
Western Sydney University
Bachelor of Arts (Pathway To Secondary Teaching) -
Western Sydney University
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