Hiba Sajid Hashmi
Melbourne,VIC
Summary
Ambitious penultimate year law student with a strong academic record, adept in legal research and demonstrating exceptional client support. Excelled in roles requiring strong written and oral communication, achieving consistent client satisfaction showcasing skills vital for high-stakes environments.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Whittlesea Community Connections
07.2024 - 11.2024
- Conducted supervised client interviews, gathering relevant information and managed client file notes ensuring confidential and accurate record-keeping.
- Performed comprehensive legal research into family violence, domestic violence laws and related case law to provide supervised legal advice to clients.
- Completed training for Multi-Agency Risk Assessment and Management (MARAM) and applied principles to assess and manage risk in family violence cases, ensuring a consistent approach to client safety.
- Collaborated with social workers and other relevant stakeholders to ensure a coordinated approach to client care.
Customer Service Representative
Commonwealth Bank of Australia, CBA
07.2023 - 01.2024
- Responded to inbound calls regarding customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Associate
SportsCo
04.2022 - 08.2023
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
Legal Intern
Maurice Blackburn Lawyers
09.2018 - 10.2018
- Performed legal and general research, drafting memoranda and correspondence under supervision.
- Shadowed a senior lawyer whilst reviewed legal information and proofing documentation for errors.
- Managed case files efficiently, ensuring easy accessibility for senior lawyers when needed.
Education
Bachelor of Laws (Honours) -
La Trobe University
Melbourne, VIC01-2026
Bachelor of Arts - International Relations
Monash University
01-2021
Victorian Certificate of Education -
Suzanne Cory High School
01-2020
Skills
- Proficient in Microsoft Suite
- Skilled in conducting legal research
- Strong written & oral communication
- Experienced in diverse client interaction
- Adaptable to dynamic working environments
- Efficient in file organisation & management
Accomplishments
- Ahead at Ashurst Participant 2024
- Certificate of Completion: Family Violence Foundations 2024 (Safe & Equal)
- Dean's Letter of Commendation 2024 - Cyber Law & Policy
- Dean's Letter of Commendation 2024 - Public Interest Law Practice
- Dean's Letter of Commendation 2023 - Principles of Public Law
- Dean's Letter of Commendation 2023 - Dispute Resolution
- Executive Secretary - La Trobe Pakistani Student's Association
- Student Officer - La Trobe Law Student's Association
- Volunteer - Penny Appeal Australia
Languages
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Arabic
Limited Working
Timeline
Legal Assistant
Whittlesea Community Connections
07.2024 - 11.2024
Customer Service Representative
Commonwealth Bank of Australia, CBA
07.2023 - 01.2024
Sales Associate
SportsCo
04.2022 - 08.2023
Legal Intern
Maurice Blackburn Lawyers
09.2018 - 10.2018
Bachelor of Laws (Honours) -
La Trobe University
Bachelor of Arts - International Relations
Monash University
Victorian Certificate of Education -
Suzanne Cory High School
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