Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hidayat Ali

Kewdale,WA

Summary

Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about accounting skills and to advance professionally. Holds quality and teamwork in high esteem.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Internship

Platinum Professional Training
Sydney, Online
02.2024 - Current
  • Participated in training sessions to gain knowledge of new systems or procedures related to the department's activities.
  • Processed payments, credits and other transactions using company software applications (Xero).
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Assisted with month-end closing process, including preparation of accruals, prepaids, and other adjusting entries.
  • Processed invoices, payments and credits for customers in Xero.
  • Assisted in the preparation of month-end closing activities related to accounts payable transactions.
  • Maintained Accounts Receivable records in accounting software.
  • Credit Card Reconciliation on monthly basis.
  • Assisting in BAS preparation including the calculation of GST, PAYG and FBT.

Professional Experience Officer

Curtin University
Bentley, WA
02.2023 - Current
  • Organized and maintained filing systems for confidential documents, correspondence, and reports.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Sorted incoming mail for distribution to appropriate personnel.
  • Created comprehensive spreadsheets tracking project progress from start to finish.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Responded effectively to sensitive inquiries or complaints.
  • Followed procedures for processing payments accurately and promptly.
  • Verified invoices against purchase orders before processing payments.
  • Reviewed documentation from vendors prior to processing payments.

Customer Service Representative

Probe Group
Melbourne, VIC
05.2023 - 01.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Set up and activated customer accounts.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Collaborate with internal teams such as accounting, finance, legal., to resolve complex refund cases.
  • Analyze customer data to determine eligibility for refunds according to company policies and procedures.

Accounts Clerk

Comsats University
Islamabad, Capital Territory Pakistan
02.2021 - 12.2021
  • Prepared payroll related documents such as timesheets and leave forms.
  • Managed accounts payable and receivable functions effectively and efficiently.
  • Collaborated with other departments to ensure smooth flow of processes.
  • Liaise with Students for fee payment plans.
  • Received and recorded cash, checks and transfers.
  • Prepared weekly payroll for team of salaried and hourly employees.

Education

Bachelors of Accounting - General Accounting

Holmes Institute of Technology
Melbourne, VIC
03-2019

Skills

  • MS Office, Outlook, Excel & Word
  • MYOB, Xero, Kofax

Languages

English
Full Professional
Urdu
Professional
Hindi
Professional
Punjabi
Limited

Timeline

Internship

Platinum Professional Training
02.2024 - Current

Customer Service Representative

Probe Group
05.2023 - 01.2024

Professional Experience Officer

Curtin University
02.2023 - Current

Accounts Clerk

Comsats University
02.2021 - 12.2021

Bachelors of Accounting - General Accounting

Holmes Institute of Technology
Hidayat Ali