Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Hien Anh Doan

Sunshine North,Australia

Summary

Friendly and reliable front-of-house and retail professional with 1 year of hands-on experience in fast-paced customer service environments. Skilled in greeting and assisting customers, handling POS transactions, and maintaining a welcoming atmosphere. Committed to delivering excellent service and creating positive customer experiences.

Overview

2
2
years of professional experience

Work History

FOH

Chingu
02.2024 - 09.2024
  • Provided customer support and maintained relationships with clients to ensure ongoing satisfaction.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Retail

Gift Shop
01.2023 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled cash with high accuracy and took care to check bills for fraud.

FOH

Pho Sac
03.2023 - 05.2024
  • Multi - tasking
  • Greeted guests, sat at tables and brought orders to assist front of house staff.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Bachelor - Fashion (Enterprise)

RMIT University
Brunswick, VIC
12-2027

Skills

  • Responsible and proficient: Able to learn new techniques quickly and complete task at an efficient rate
  • Passionate and motivated: Strive for excellence
  • Reliable: Dependable and other can rely on me
  • Goal-oriented: Dedicated to high levels of customer service
  • Flexibility: flexible with my hours
  • Bilingual: Can speak English and Vietnamese
  • Friendly and enthusiastic: Very sociable, work well in teams as well as always represent the establishment with a friendly and professional demeanor
  • Independent: The ability to act logically and according without the guidance of other

Availability

Wednesday - Thursday

Saturday - Sunday

Timeline

FOH

Chingu
02.2024 - 09.2024

FOH

Pho Sac
03.2023 - 05.2024

Retail

Gift Shop
01.2023 - 01.2025

Bachelor - Fashion (Enterprise)

RMIT University

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Hien Anh Doan