Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Accomplishments
References
Timeline
Generic

Hieu Pham

Hillside,Australia

Summary

Proven leader in quality assurance at Aldi DC, recognized for exceptional problem solving, team collaboration, and a strong commitment to safety compliance and product quality. Demonstrated success in driving team efficiency and maintaining high operational standards. Skilled in risk assessment and effective communication, ensuring compliance and continuous improvement across various roles. A motivated Warehouse Team Lead with a keen eye for detail and a results driven approach to quality assurance. Adept at leading by example and monitoring performance.

Overview

11
11
years of professional experience

Work History

Quality Assurance

Aldi DC
Derrimut
04.2020 - 02.2025
  • Inspect and assess produce to ensure compliance with quality standards.
  • Identify and report defects, ensuring that high-quality products reach customers.
  • Developed strong attention to detail, and problem-solving skills.
  • Managed a small team for a short period, overseeing daily tasks, and ensuring a smooth workflow.
  • Selected as an OH&S representative, contributing to workplace safety initiatives, and compliance.

Engage Conveyancing
Melbourne
01.2020 - 04.2020
  • Date Entry, Database managements, and maintaining accurate records
  • Maintaining confidentiality and handling sensitive information
  • Providing excellent customer service and client assistance

Maintenance Worker

Cabin Services Australia
Melbourne Airport
06.2017 - 01.2020
  • Performed time-sensitive aircraft cleaning and preparation
  • Ensured adherence to strict safety and hygiene protocols
  • Developed leadership and teamwork skills

Waiter

Sambal Kampung
Melbourne
01.2016 - 09.2016
  • Provided high-quality customer service in a fast-paced environment
  • Maintained cleanliness and organisation in food areas
  • Developed teamwork and communication skills

Retail Worker

Woolworths
Sunshine Plaza
05.2014 - 12.2015
  • Assisted customers, handled cash transactions, and restocked shelves
  • Acted as a team leader, supervising and supporting fellow employees
  • Developed organisational and multitasking skills

Education

Bachelor of Building and Design -

RMIT University
Melbourne
10.2016

Victorian Certificate of Education -

Taylors Lakes Secondary College
01.2015

Skills

  • Problem solving
  • Team Collaboration
  • Communication skills
  • Time management
  • Team management
  • Safety compliance
  • Quality assurance and testing
  • Testing and quality assurance
  • Record keeping
  • Attention to detail
  • Leadership skills
  • Risk assessment

Extracurricular Activities

  • Soccer, 01/01/15, 12/31/17, Developed leadership and strategic thinking. Learned to remain calm and efficient under pressure.
  • Dodgeball, 01/01/17, Present, Improved team communication and decision-making skills., Gained valuable experience in teamwork and adaptability.

Accomplishments

Selected to join the Australian Dodgeball Team, January 2020

Place 1st in Victoria State League Dodgeball. December 2024

Place 3rd in the whole of Australia for Dodgeball, January 2025

References

  • Ms. Hayley Vo, Engage Conveyancing, +61 432 714 366
  • Mr. Tuan Tran, Aldi, QA Manager , +61 434 384 008

Timeline

Quality Assurance

Aldi DC
04.2020 - 02.2025

Engage Conveyancing
01.2020 - 04.2020

Maintenance Worker

Cabin Services Australia
06.2017 - 01.2020

Waiter

Sambal Kampung
01.2016 - 09.2016

Retail Worker

Woolworths
05.2014 - 12.2015

Bachelor of Building and Design -

RMIT University

Victorian Certificate of Education -

Taylors Lakes Secondary College

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Hieu Pham