Hieu Khanh Tran
Kew,VIC
Summary
Experienced and trustworthy retail sales expert thriving in dynamic, high-performance settings. Adept at seamlessly handling transactions, managing cash, operating registers, and organizing merchandise. Demonstrates a commitment to maintaining exceptional customer satisfaction by efficiently resolving requests, addressing needs, and solving problems.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate Cashier (Part-time)
Ben & Tod Fashion Store
05.2021 - 11.2022
- Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Connected with customers to support positive transaction experiences and address service concerns.
Marketing Officer
Melbourne Overseas Vietnamese Student Association
12.2023 - Current
- Coordinated with sales teams to develop effective promotional materials and sales collateral.
- Provided feedback to all departments on brand consistency in outbound communications.
- Organized events and trade shows to showcase company products and services, generating valuable leads.
- Implemented key initiatives and activities aligned with brand strategy and brand advocacy.
Service Manager (Part-time)
The Old Quarter Restaurant
01.2023 - 02.2024
- Cultivated warm relationships with regular customers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in menu development, offering input on popular items and potential improvements.
Education
Bachelor of Media And Communication - Social Media
Swinburne University of Technology
Melbourne, VIC2026
High School Diploma -
Tran Quoc Tuan Highschool
Viet Nam2022
Skills
- Trust worthy, reliable and self-motivated
- Friendly and Willing to learn and study
- Good Communicating skill
- Teamwork
- Brand building
- Team Recruiting and Hiring
- Patient, Flexible and Adapable
- Sales Support
AVAILABILITY
Available to work Thursday to Sunday (ALL DAY)
Timeline
Marketing Officer
Melbourne Overseas Vietnamese Student Association
12.2023 - Current
Service Manager (Part-time)
The Old Quarter Restaurant
01.2023 - 02.2024
Retail Sales Associate Cashier (Part-time)
Ben & Tod Fashion Store
05.2021 - 11.2022
Bachelor of Media And Communication - Social Media
Swinburne University of Technology
High School Diploma -
Tran Quoc Tuan Highschool
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