Hikma Hussen
Broadmeadows,Australia
Summary
Enthusiastic Team Member eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. I will contribute to a workplace by being an engaged member who enjoys the difficulties and accomplishments that this job provides. Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Holds quality and teamwork in high esteem.
Overview
4
4
years of professional experience
Work History
Store Assistant
Aldi
Broadmeadows, Victoria
12.2023 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Monitored expiration dates and rotated stock accordingly to reduce waste.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Operated point of sale system, handling cash, credit, and returns transactions efficiently.
- Ensured compliance with health and safety regulations, creating a safe environment for both staff and customers.
- Assisted customers in locating products and provided information on item features.
- Delivered exceptional sales services to improve customer satisfaction.
- Ticketed, arranged and displayed merchandise to promote sales.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Crew Member
Hungry Jacks
Tullamarine, Australia
02.2022 - 07.2023
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Packed fast food products in approved containers, cups and bags
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers
- Explained current promotional information and items to patrons
- Talked pleasantly with customers while taking orders and promoted positive image for business
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
- Restocked napkins, condiments and utensils at self-service areas during slow periods
- Warmly greeted visitors to promote great customer service and positive ordering experience
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Volunteer
Vinnies
Thomastown, Australia
05.2023 - 06.2023
- Interacted pleasantly with guests to deliver quality customer service
- Processed payments on cash register and counted back bills and change to patrons
- Talked pleasantly with customers while scanning products and promoted a positive image for business
- Processed cash and credit card payments, promptly returning receipts, coins, bills and payment cards to customers
- Maintained and organized store displays to enhance product visibility and expedite product location activities
Grocery Team Member - Work Experience
Coles Supermarket
Glenroy, Australia
06.2021 - 07.2021
- Followed instructions to properly arrange merchandise items
- Identified and quickly handled spill clean-up
- Maintained and organized store displays to enhance product visibility and expedite product location activities
- Assisted some customers regarding where items were located
Deli Assistant - Work Experience
IGA
Broadmeadows, Australia
06.2021
- Scrubbed and polished counters to remove debris and food
- Talked pleasantly with customers while taking orders and promoted positive image for business
- Organized ingredients and restocked supplies to prepare for busy periods
- Updated food displays, cases, and other customer-facing areas to increase sales of special items
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Warmly greeted visitors to promote great customer service and positive ordering experience
Education
Bachelor of Nursing -
La Trobe University
Melbourne, VIC12-2026
High School Certificate -
Ilim College Dallas Girls
Dallas, Vic12.2023
Skills
- Teamwork and Collaboration
- Clear Communication
- Customer Service
- Drive-Thru Operations
- Stocking and Replenishment
- Dependable and Cooperative
- Multitasking and Organization
- Positive Attitude
- Problem-Solving
- Quick at understanding and adapting
- Motivated and enthusiastic
- Polite and well mannered
- Dependable and reliable
References
- Coles Manager, coles.0639.manager@coles.com.au
- IGA Manager, DibTaha@Hotmail.com
- Hungry Jacks, HJ5376@hungryjacks.com.au
Timeline
Store Assistant
Aldi
12.2023 - Current
Volunteer
Vinnies
05.2023 - 06.2023
Crew Member
Hungry Jacks
02.2022 - 07.2023
Grocery Team Member - Work Experience
Coles Supermarket
06.2021 - 07.2021
Deli Assistant - Work Experience
IGA
06.2021
Bachelor of Nursing -
La Trobe University
High School Certificate -
Ilim College Dallas Girls
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