Hiku Kiwara
Belmont ,QLD
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Bar Manager
Salty Dog Bar
Moturoa, New Plymouth
10.2021 - 10.2022
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Consulted with managers to organize special events and promotions.
- Motivated staff to perform at peak efficiency and quality.
- Operated TAB services and gaming machines
- Serving customers whilst following the host responsibility acts to ensure the safety of all customers and staff.
Barista Shift Lead
Hawera Cafe And Bakery
Hawera, New Zealand
04.2020 - 04.2021
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Monitored customer feedback to improve barista performance and customer service.
Education
Bachelor In Applied Hospitality And Hotel Manageme - Business
Pacific International Hotel Management School
08.2022
NCEA Level 1&2 -
Hawera High School
11.2020
Skills
- Strategic Oversight
- Consultative Selling Techniques
- Supply Ordering
- Catering Services
- Excellent communications skills
- Time management
Timeline
Bar Manager
Salty Dog Bar
10.2021 - 10.2022
Barista Shift Lead
Hawera Cafe And Bakery
04.2020 - 04.2021
Bachelor In Applied Hospitality And Hotel Manageme - Business
Pacific International Hotel Management School
NCEA Level 1&2 -
Hawera High School