I have a personal interest in ensuring the healthiest individuals in as far as Mental Health is concerned in any capacity I find myself in using the tools, skills and experiences gained over time
Hilder Jared
Mental Health Support Worker
Brisbane
Summary
Knowledgeable Mental Health Support Worker and Counsellor with solid background in providing compassionate care and support to individuals with disabilities. Successfully implemented personalized care plans and facilitated daily living activities to enhance clients' quality of life. Demonstrated excellent communication and problem-solving skills to effectively address clients' needs.
I also have a background in Counselling Psychology hence the vast experience and skills in handling mental health related issues.
Overview
10
10
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Disability Support Worker
Cardinal Care Support Services
10.2025 - Current
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
Disability Support Worker
Rosebay Community Services
03.2024 - Current
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept accurate records for client files and handled related paperwork.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Adhered to company requirements for patient interactions and care standards.
Mental Health Support Worker
Amazing Procare
09.2023 - Current
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
Counseling Psychologist
Mt Kenya University
01.2021 - 05.2021
- Listened to patients' concerns, instructed on stress-management techniques, adjustment strategies for life changes, how to live normal lives and ways to improve relationships.
- Established rapport with diverse clientele, fostering trusting relationships conducive to successful therapy outcomes.
- Consulted with external agencies and professionals to coordinate care and advocate on behalf of clients'' needs.
- Maintained thorough documentation of counseling sessions, ensuring compliance with ethical standards and professional guidelines.
Teacher
Nyaikuro High School
05.2016 - 12.2018
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Master of Arts - Education (Special Needs)
Griffith University
QLD 04.2001 -
Master of Counselling Psychology - Social Sciences
University of Nairobi, Kenya
04.2001 -
Bachelor of Arts - Education, English And Literature
Kisii University, Kenya
04.2001 -
Skills
Empathy and patience
Compassionate care
Computer skills
Problem-solving
Incident reports
Time management
Client confidentiality
Social skills development
Team leadership
Emotional support
Medication administration
Creative thinking
Active listening
Educational support
Affiliations
- Kenya Counselling and Psychological Association
Certification
Accredited Associate Counsellor
Interests
Timeline
Disability Support Worker
Cardinal Care Support Services
10.2025 - Current
Disability Support Worker
Rosebay Community Services
03.2024 - Current
Mental Health Support Worker
Amazing Procare
09.2023 - Current
Counseling Psychologist
Mt Kenya University
01.2021 - 05.2021
Teacher
Nyaikuro High School
05.2016 - 12.2018
Master of Arts - Education (Special Needs)
Griffith University
04.2001 -
Master of Counselling Psychology - Social Sciences
University of Nairobi, Kenya
04.2001 -
Bachelor of Arts - Education, English And Literature
Kisii University, Kenya
04.2001 -