Hillary Schokman
Brisbane,Queensland
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Manager
Munro Footwear Group
11.2021 - 07.2025
- Led operational strategies to enhance efficiency and streamline workflows across multiple retail locations.
- Developed training programs for staff, fostering skill enhancement and improving customer service standards.
- Implemented inventory management systems, optimizing stock levels and reducing excess waste significantly.
- Coordinated cross-departmental initiatives to ensure alignment with organizational goals and customer satisfaction targets.
Owner/Operator
Schokman Investments pty ltd
01.2019 - 12.2021
- Managed daily operations, ensuring compliance with industry regulations and safety standards.
- Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
- Oversaw staff recruitment, training, and performance management to build a skilled workforce.
- Implemented process improvements that streamlined workflows and reduced operational costs.
Manager
Hungry Jack's
11.1990 - 06.2018
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Bachelor of Ministry - Business
Australian Institute of Management
Brisbane, QLDSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Accomplishments
- Achieved Sales Growth and Profit Growth by completing Strategic people development with accuracy and efficiency.
Certification
- CPM - Certified Professional Manager
- Food safety supervisor.
- Work place health and safety officer.
- Professional staff trainer.
Timeline
Manager
Munro Footwear Group
11.2021 - 07.2025
Owner/Operator
Schokman Investments pty ltd
01.2019 - 12.2021
Manager
Hungry Jack's
11.1990 - 06.2018
Bachelor of Ministry - Business
Australian Institute of Management