Summary
Overview
Work History
Education
Skills
Languages
Certification
Languages
Timeline
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HILTON WANG

Sydney,Australia

Summary

Dynamic HVAC Technician with proven expertise at Flow Balance in diagnosing and optimizing system performance. Skilled in A/C troubleshooting and committed to customer satisfaction through effective communication and problem-solving. Recognized for enhancing indoor air quality and ensuring safety compliance, contributing to a seamless service experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HVAC Technician

Flow Balance
Alexandria NSW 2015, NSW
03.2025 - 07.2025
  • Diagnosed HVAC system issues using specialized tools and equipment.
  • Performed routine maintenance on HVAC units to ensure optimal performance.
  • Adhered to safety protocols while handling chemicals and tools on-site.
  • Maintained accurate service records for all completed work orders.
  • Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
  • Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
  • Followed safety procedures when working on high voltage wiring or gas lines.
  • Adjusted controls to obtain desired temperature settings within the home or office environment.
  • Assembled sheet metal pieces into ductwork sections using rivets or screws as needed.
  • Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
  • Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial settings.
  • Tested pipe, tubing joints, and connections for leaks.

Fast Food Work

McDonald's
Greystanes, NSW
03.2024 - 08.2024
  • Cleaned and disinfected food preparation areas, workstations and equipment.
  • Followed company guidelines and safe food handling procedures to prepare menu items using recipes.
  • Cleared away tables quickly to maximise availability for more customers.
  • Carried out repetitive food preparation tasks in fast-paced environment.
  • Measured portions and ingredients to minimize waste and control costs.
  • Prepared orders for customers using standardized recipes.
  • Cleaned and mopped spills, displaying wet floor notices for customer safety.
  • Kept kitchen operations running smoothly with expert grill maintenance and operation.
  • Stored food at proper temperature as required by food safety regulations.
  • Followed strict health and safety guidelines to prevent food contamination and ensure customer safety.
  • Operated kitchen equipment safely, including deep fryers, grills, and microwaves, following proper procedures.
  • Conducted routine checks on food storage conditions to maintain freshness and quality.
  • Tracked inventory levels and restocked supplies as needed to ensure smooth operation.
  • Washed dishes, glassware, and silverware after meals.
  • Restocked serving stations to minimize customer service delays.
  • Maintained steady work pace to deliver hot, fresh and delicious meals.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Focused on learning new skills and staying updated with industry changes

CUSTOMER SERVICE

Flemington Market
Flemington, Sydney, New South Wales
03.2019 - 09.2022
  • Implemented new procedures for improved customer service standards.
  • Developed and implemented strategies for customer service excellence.
  • Provided customer service support as needed throughout events.
  • Delivered high-quality customer service at all times.
  • Developed and maintained effective customer service policies.
  • Developed systems to ensure efficient customer service experience.
  • Provided excellent customer service to ensure passenger satisfaction.
  • Greeted clients and provided exceptional customer service.

Education

HIGHER SCHOOL CERTIFICATE -

Greystanes High School
Sydney
12.2017

Bankstown North Public School
Bankstown, NSW

Skills

  • Problem solving
  • Active listening
  • Customer focus
  • Adaptability
  • Organizational skills
  • Time management
  • Customer service
  • Computer proficiency
  • Inventory management
  • Product rotation
  • Food safety monitoring
  • Quality inspection
  • Food presentation
  • Attention to detail
  • Grilling techniques
  • Food storage
  • Frying
  • Minimize waste
  • Adaptability and flexibility
  • A/C troubleshooting
  • Pressure testing
  • Indoor air quality
  • Equipment maintenance
  • Effective communication
  • Team collaboration
  • HVAC controls
  • Blueprint reading
  • Ventilation systems
  • Airflow testing
  • Energy optimization
  • Focused on safety
  • Construction site safety training
  • Chiller systems
  • Piping systems
  • Heating systems

Languages

Chinese (Cantonese)

Certification

  • Construction White Card

Languages

English
Professional
Cantonese
Professional

Timeline

HVAC Technician

Flow Balance
03.2025 - 07.2025

Fast Food Work

McDonald's
03.2024 - 08.2024

CUSTOMER SERVICE

Flemington Market
03.2019 - 09.2022

HIGHER SCHOOL CERTIFICATE -

Greystanes High School

Bankstown North Public School
HILTON WANG