HILTON WANG
Sydney,Australia
Summary
Dynamic HVAC Technician with proven expertise at Flow Balance in diagnosing and optimizing system performance. Skilled in A/C troubleshooting and committed to customer satisfaction through effective communication and problem-solving. Recognized for enhancing indoor air quality and ensuring safety compliance, contributing to a seamless service experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HVAC Technician
Flow Balance
Alexandria NSW 2015, NSW
03.2025 - 07.2025
- Diagnosed HVAC system issues using specialized tools and equipment.
- Performed routine maintenance on HVAC units to ensure optimal performance.
- Adhered to safety protocols while handling chemicals and tools on-site.
- Maintained accurate service records for all completed work orders.
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
- Followed safety procedures when working on high voltage wiring or gas lines.
- Adjusted controls to obtain desired temperature settings within the home or office environment.
- Assembled sheet metal pieces into ductwork sections using rivets or screws as needed.
- Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
- Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial settings.
- Tested pipe, tubing joints, and connections for leaks.
Fast Food Work
McDonald's
Greystanes, NSW
03.2024 - 08.2024
- Cleaned and disinfected food preparation areas, workstations and equipment.
- Followed company guidelines and safe food handling procedures to prepare menu items using recipes.
- Cleared away tables quickly to maximise availability for more customers.
- Carried out repetitive food preparation tasks in fast-paced environment.
- Measured portions and ingredients to minimize waste and control costs.
- Prepared orders for customers using standardized recipes.
- Cleaned and mopped spills, displaying wet floor notices for customer safety.
- Kept kitchen operations running smoothly with expert grill maintenance and operation.
- Stored food at proper temperature as required by food safety regulations.
- Followed strict health and safety guidelines to prevent food contamination and ensure customer safety.
- Operated kitchen equipment safely, including deep fryers, grills, and microwaves, following proper procedures.
- Conducted routine checks on food storage conditions to maintain freshness and quality.
- Tracked inventory levels and restocked supplies as needed to ensure smooth operation.
- Washed dishes, glassware, and silverware after meals.
- Restocked serving stations to minimize customer service delays.
- Maintained steady work pace to deliver hot, fresh and delicious meals.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Focused on learning new skills and staying updated with industry changes
CUSTOMER SERVICE
Flemington Market
Flemington, Sydney, New South Wales
03.2019 - 09.2022
- Implemented new procedures for improved customer service standards.
- Developed and implemented strategies for customer service excellence.
- Provided customer service support as needed throughout events.
- Delivered high-quality customer service at all times.
- Developed and maintained effective customer service policies.
- Developed systems to ensure efficient customer service experience.
- Provided excellent customer service to ensure passenger satisfaction.
- Greeted clients and provided exceptional customer service.
Education
HIGHER SCHOOL CERTIFICATE -
Greystanes High School
Sydney12.2017
Bankstown North Public School
Bankstown, NSWSkills
- Problem solving
- Active listening
- Customer focus
- Adaptability
- Organizational skills
- Time management
- Customer service
- Computer proficiency
- Inventory management
- Product rotation
- Food safety monitoring
- Quality inspection
- Food presentation
- Attention to detail
- Grilling techniques
- Food storage
- Frying
- Minimize waste
- Adaptability and flexibility
- A/C troubleshooting
- Pressure testing
- Indoor air quality
- Equipment maintenance
- Effective communication
- Team collaboration
- HVAC controls
- Blueprint reading
- Ventilation systems
- Airflow testing
- Energy optimization
- Focused on safety
- Construction site safety training
- Chiller systems
- Piping systems
- Heating systems
Languages
Chinese (Cantonese)
Certification
- Construction White Card
Languages
English
Professional
Cantonese
Professional
Timeline
HVAC Technician
Flow Balance
03.2025 - 07.2025
Fast Food Work
McDonald's
03.2024 - 08.2024
CUSTOMER SERVICE
Flemington Market
03.2019 - 09.2022
HIGHER SCHOOL CERTIFICATE -
Greystanes High School
Bankstown North Public School