Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Himabindu Ganji

Melbourne,VIC

Summary

Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Community Support Worker

ResCare Home Trust
07.2022 - 01.2024
  • Enlisted support of volunteers and collaborated with community groups
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals
  • Took active role in patients and families planning process, detailing instructions, and responding appropriately and effectively to questions and concerns
  • Advocated for clients for comprehensive service delivery and linkage to hospital, veterans' benefits opportunities and community agencies
  • Planned and hosted on- and off-campus community service activities
  • Helped clients navigate social services system and access needed resources
  • Coordinated and managed volunteer activities for community service projects
  • Helped create comprehensive program to meet their needs
  • Participate in group discussions and activities to meet different community needs
  • Kept case files updated, accurate and aligned with requirements
  • Learning new technologies and skills to improve services for clients
  • Update resident’s progress notes to maintain their daily routines and get notified to co-workers t provide appropriate services.

Duty Manager Supervisor

Countdown Supermarket
08.2017 - 06.2022
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
  • Monitored workflow to improve employee time management and increase productivity
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Evaluated employee performance and coached and trained to improve weak areas
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Developed and implemented customer service policies to enhance satisfaction
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths
  • Helping in making roasters and everyday reports.

Education

Health And Wellbeing(Social And Community Service) -

Skill New Zealand
Manukau, Auckland, New Zealand
08.2023

Bachelor of Science : Electrical, Electronics Engineering Technologies -

SV University
India
08.2009

Skills

  • Individualized support
  • Client Needs Assessments
  • Recreational Activities
  • Community Outreach
  • Service planning
  • Behavioural support
  • Documentation Management
  • Program Planning
  • Active Listening
  • Patient Assessment
  • Problem-solving abilities
  • Organizational Skills
  • Multitasking
  • Documentation proficiency
  • Medical software

Certification

Certification in First aid and CPR

Languages

English
Professional Working
Hindi
Limited Working
Telugu
Native or Bilingual

Timeline

Community Support Worker

ResCare Home Trust
07.2022 - 01.2024

Duty Manager Supervisor

Countdown Supermarket
08.2017 - 06.2022

Health And Wellbeing(Social And Community Service) -

Skill New Zealand

Bachelor of Science : Electrical, Electronics Engineering Technologies -

SV University

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Himabindu Ganji