Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Hima Bindu Pasumarthi

Melbourne,VIC

Summary

Experienced Senior Test Analyst professional with strong commitment to enhancing software quality and reliability. Adept at identifying and resolving critical defects, ensuring seamless system performance. Known for effective collaboration within teams and ability to adapt to changing project requirements, leveraging skills in test planning and execution.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Salesforce Test Analyst

Cotton On Group
06.2017 - 04.2024
  • Projects Worked: Salesforce Commerce Cloud

Key Responsibilities:

  • Contribute to development and delivery of tactical and strategic QA plans and initiatives and manage governance.
  • Discuss JIRA requirements with BA during backlog refinement sessions, prepare high level test scenarios.
  • Understand Acceptance Criteria from BA during story walkthrough session, refine test scenarios and give walkthrough of test scenarios and plan to project team.
  • Prepare test traceability matrix between user story requirements and high-level test scenarios.
  • Convert test scenarios to detailed test cases and trace them back to traceability matrix to make sure 100% test coverage is met.
  • Analyze and identify potential test cases for automation, coordinate, and walkthrough automation testers through these test cases.
  • Provide test progress status/reports to QA Manager and Project team.
  • Write and execute test cases in Testrail , log defects in JIRA and link it back to Testrail .
  • System Integration Testing of COTTONON product with third party domains like AWS, Salesforce, Splunk, MySQL, Postman and RMS.
  • Web and Mobile Application Testing using physical mobile devices as well as using Browserstack to test applications on multiple browsers and mobile devices
  • Accessibility testing using NVDA
  • Expert in Loyalty Program
  • Verified the Customer Subscriptions and EDMs using Salesforce Marketing Cloud
  • Expert working with Payment gateways like Paypal, Humm, Credit Card, Gpay, Apple Pay, Afterpay, ZIP etc.,
  • Use Salesforce commerce cloud Business management to configure functionalities like different type of payment methods, Content Assets, Content Slots, different type of promotions, A/B testing etc. on the basis of different testing requirements.
  • Good knowledge of Retail POS system which includes different types of In-store transactions, Refund process.
  • Using the RMS at Cotton On, I efficiently processed transactions, verify loyalty subscriptions and points earned , redeemed and tracked inventory in real-time, which significantly improved customer service and streamlined our in-store operations.
  • With the WMS at Cotton On, I was able to swiftly locate and retrieve items from the warehouse, ensuring that orders were fulfilled accurately and efficiently, which minimized delays and enhanced overall logistics.
  • Use Testflight for the iOS app testing.
  • Use Papertrail to verify the logs
  • Use firebase distribution for build installation in Android devices and logcat for verifying android logs.
  • Perform API testing using Postman .
  • Perform Black Box Testing, Manual Testing, API testing on Postman and Cotton On swagger UI, Smoke / Sanity Testing, Functional Testing, Regression Testing, Usability testing and Responsiveness Testing .
  • Participate in Defect Triage meetings for defect investigation and prioritization with BA, Developers and Team members.
  • Collaborated with development teams for seamless integration of testing efforts, resulting in faster issue resolution.
  • Supported successful product launches with thorough end-to-end testing of all features and components and published Test Summary Report on successful completion of testing.
  • Conducted regression tests to ensure stability across software updates.
  • Boosted team efficiency through effective knowledge sharing sessions and mentoring junior testers.

Senior Test Analyst

Metricstream
03.2010 - 05.2014
  • Projects Worked: Supplier Responsibility (Apple), Conflict of Interest, Certification, Investigation Case Management Modules (Novartis) , Risk Management, State Street, Supplier Change Requests (SCR) and Production Part Approval Process (PPAP) (Cummins Inc), Risk Management (UBS)

Key Responsibilities:

  • Strengthened cross-functional collaboration through proactive communication with developers, business analysts, and project managers.
  • Created Traceability Matrix for mapping Use Cases with Functional Requirements Specification and Test Cases.
  • Responsible for creating and executing functional test cases, doing SIT, Usability Testing, GUI and Responsive Testing on Mobile Browsers.
  • Reviewed all test cases and test scripts for quality and identified additional areas to review.
  • Enhanced software quality by identifying and resolving critical defects before product release by raising defects using Bugzilla and RADAR.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Supported successful product launches with thorough end-to-end testing of all features and components.
  • Provided regular status updates to key stakeholders, BA, PM
  • Multi tasking on different projects with consistence and quality performance

Test Analyst

Trendz Cybersoft India Pvt Ltd
06.2007 - 02.2010
  • Projects worked: Easy Campus - School Management System

Key Responsibilities:

  • Designed test cases addressing key software functionality and resulting in improved test accuracy.
  • Generated comprehensive defect logs, facilitating tracking and resolution of issues.
  • Executed manual tests identifying critical defects in early stages.
  • Compiled test metrics, providing insights into test coverage and effectiveness.
  • Conducted regression tests to ensure stability across software updates.
  • Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
  • Boosted team efficiency through effective knowledge sharing sessions and mentoring junior testers.
  • Reviewed all test cases and test scripts for quality and identified additional areas to review.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Optimized test cases to maximize success of manual software testing.
  • Maintained accurate documentation of all testing activities, enabling efficient review of results by project stakeholders.
  • Reduced production issues by implementing rigorous regression testing before each release.

Education

Master of Computer Applications -

Bankatlal Badruka College For IT
India
06-2006

Bachelor of Computer Applications -

Maris Stella College
India
06-2003

Skills

  • Quality Assurance Testing
  • Comprehensive Web Application Testing
  • Salesforce Ecom Testing using Business manager
  • Proficient in RMS and WMS Testing
  • Experienced with Retail Point-of-Sale Technology
  • Comprehensive Mobile App Testing for Android and iOS apps
  • Log Verification Process
  • Event Verification Using Splunk
  • Accessibility Testing Using NVDA
  • User Experience and Compatibility Testing
  • API Testing using Postman, SOAP UI and Swagger
  • Knowledge of JSON files, CSV files
  • Marketing Cloud
  • MS SQL, MySQL, MS Office
  • JIRA, Confluence, Testrail, Knowledge on XRAY
  • Knowledge only about Selenium open source tool
  • QA and QC Standards
  • Test Process and Methodologies
  • Agile SCRUM Methodology
  • Test Plan, Test Strategy
  • Test Scenario and Test Cases
  • Reviews, Inspections and Walkthroughs
  • Traceability matrix

Certification

  • ISTQB Certified Tester Foundation Level (CTFL) - International Software Testing Qualifications Board (ISTQB).

Awards

  • Top Performer Award from UBS client
  • Star of the Month Award
  • Special Achievement Award for consistent performance, handling multiple tasks with quality deliverables

Timeline

Senior Salesforce Test Analyst

Cotton On Group
06.2017 - 04.2024

Senior Test Analyst

Metricstream
03.2010 - 05.2014

Test Analyst

Trendz Cybersoft India Pvt Ltd
06.2007 - 02.2010

Master of Computer Applications -

Bankatlal Badruka College For IT

Bachelor of Computer Applications -

Maris Stella College
Hima Bindu Pasumarthi