Himali Shanmugaratnam

Project Manager with 22 years of experience leading technology projects across various industries, including HR, eCommerce, Retail, and Medical. Holds PMP/PMBOK certifications and has a proven track record in managing Microsoft Office 365, cloud implementations, Dynamics 365 ERP, SharePoint Online, and Microsoft Teams projects. Recognized for delivering projects on time and within budget while maintaining comprehensive documentation and effective communication. Known for problem-solving skills and achieving flawless execution in complex project environments.

• ADP PAYROLL, Melbourne, Business Project Manager, 12/01/16, 06/30/17
• MELBOURNE IT LIMITED, Melbourne, Senior Project Manager, 09/01/03, 11/30/16
• MELBOURNE IT LIMITED, Melbourne, Project Manager/Business Analyst, 08/01/00, 08/31/03
• INTERNET COMMERCE CONCEPTS, Melbourne, Project Manager/Business Analyst, 10/01/99, 06/30/00
• SOLACE TECHNOLOGY PTY LTD, Melbourne, Business Analyst, 10/01/97, 09/30/99

• Java and J2EE backend environments
• PHP, JavaScript, and Ajax web environments
• Atlassian JIRA, Rally and Atlassian Confluence
• Azure DevOps
• Microsoft Office 365 product suite
• SharePoint Online
• Dynamics 365 – Sales, CRM, Supply Chain, Retail and Finance modules
• Integration with Electronic Data Interchange for Supply Chain management

• PROJECT MANAGER, CHEMIST WAREHOUSE RETAIL, Preston, 09/01/21, Present, Chemist Warehouse is one of the biggest fastest growing retail pharmaceutical company in Australia, Manage program of work related to international retail expansion and implementing Retail POS and Dynamics 365 based ERP system functionalities, Implementation of a Reporting data services platform that includes data lake/warehouse for Finance and Operational (at store level) reporting, Work with internal stakeholders – business (mainly finance & store operations) and technical teams to ensure all equipment and software required for a new retail store opening is implemented and tested prior to the store launch, Work closely with external third-party service providers and vendors for software implementations, Plan, schedule and control activities to fulfill project scope to meet current and future business needs, Use of Azure DevOps to manage projects end to end using Agile Scrum methodologies, Ensure that project status and risk is communicated to the stakeholders and management team in a timely manner, Manage risks with appropriate mitigation and contingency plans, Ireland was selected as the first European country on the international road map. I was handed over the management of the program of work after the second store was opened and D365 Finance & Operations application was implemented with minimum functionality as the ERP for all Ireland operations., Led the external application vendor team and the internal project team, to identify and prioritise the remaining functionality needed for the Ireland Business to operate with minimum issues., Adopted a monthly agile scrum methodology maintaining a backlog and releases of work in Azure DevOps for the functionalities that the Finance, Supply chain, other business areas and stores required., Implemented products and promotional management software, planograms for stores and EDI for supply chain management applications., Selected to be the Program Manager to ensure that retail businesses from both companies are unified for better efficiency in company teams, applications and processes.
• SENIOR PROJECT MANAGER, FIVEP AUSTRALIA PTY LTD, Melbourne, 09/01/17, 08/31/21, FiveP Australia is a Microsoft Gold Partner providing consultancy services and cloud solutions to businesses of all sizes from retail to education, government to NFP and health., Manage digital transformation projects using Microsoft Teams, SharePoint, MS Dynamics 365 and Power platform products for clients in health care, retail, real estate, education, government, not for profit and professional services industry, Build positive professional relationships with client stakeholders, Plan, schedule and control activities to fulfill project scope to meet client objectives and success factors, Manage concurrent multiple projects using Agile and Waterfall methodologies, Managed project budgets including project costing and monitoring of performance against monthly targets., Manage risks with appropriate mitigation and contingency plans, Led the project team to accelerate the remaining work to complete the project within 2 weeks for Austin Health, allowing 8,500 clinical and non-clinical staff to collaborate and communicate remotely and safely using Teams., The project was selected as a finalist in the Microsoft global partner awards at their annual Ignite 2020 event., Implemented Microsoft Teams and SharePoint within the Microsoft Office 365 suite to Quantum Support Services, ensuring effective collaboration.