Summary
Overview
Work History
Skills
Timeline
Generic

Himanot Yigletu

Tarneit,VIC

Summary

I write to express my interest in working with your company, I am a dedicated professional with a strong work ethic and

a passion for driving business objectives. I am eager to contribute my skills and expertise to your organization and help

enhance performance. I am confident that my commitment and dedication will make me a valuable asset to your

team. Thank you for considering my application, and I look forward to the opportunity to discuss how I can add value

to your organization. Sincerely, Himanot

Overview

4
4
years of professional experience

Work History

Warehouse Worker For Toll

Toll
Melbourne, Vic
01.2023 - 10.2024
  • Received and printed orders using warehouse operating system
  • RFscan, Tugga, Computer online order, Picking/packing, Voice picking.

Call Center Representative

Telstra
Melbourne, VIC
01.2024 - 07.2024
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided customers with friendly customer service.
  • Developed processes for improving customer service efficiency.
  • Handled escalated customer service matters professionally.

Warehouse Worker For Asap Recruitment

Asap Recruitment
Melbourne, VIC
09.2023 - 02.2024
  • RFscan, Picking/packing, Online computer orders picking, Voice picking.

Receptionist, Manager Assistant

New force recruitment
Melbourne, Vic
01.2021 - 04.2023
  • Role involved answering phone calls, sending emails, following up with clients.
  • Answered phone calls promptly while routing them appropriately within the organization's structure.
  • Responded to customer complaints in a timely manner while ensuring their satisfaction with resolution of issues.
  • Developed processes to improve efficiency in the reception area.

Crew Trainer

Guzman & Gomez
Melbourne, Vic
03.2022 - 12.2022
  • Preparing food, back house, front house
  • Trained crew members on specific customer deliverables, company standards and documentation.
  • Encouraged open communication between trainees and management throughout the learning process.
  • Organized team building activities to foster a positive work environment among crew members.

Skills

  • Problem-Solving
  • Self-Motivated and Disciplined
  • Great costumer service
  • hardworking
  • confident& outgoing
  • Problem solving- strong analytical and problem- solving abilities
  • Team work: Able to work in a team setting
  • Team building
  • Excellent Communication
  • Time Management

Timeline

Call Center Representative

Telstra
01.2024 - 07.2024

Warehouse Worker For Asap Recruitment

Asap Recruitment
09.2023 - 02.2024

Warehouse Worker For Toll

Toll
01.2023 - 10.2024

Crew Trainer

Guzman & Gomez
03.2022 - 12.2022

Receptionist, Manager Assistant

New force recruitment
01.2021 - 04.2023
Himanot Yigletu