HIMANSHU GANGADHIKAR

• Cultivated client relationships through consistent follow-up, referral development, and responsive service.
• Conducted property tours and open houses to showcase listings and qualify buyer interest.
• Negotiated purchase offers, counteroffers, and contract terms to protect client interests.
• Prepared comparative market analyses to support pricing recommendations and listing strategies.
• Advised buyers and sellers on market conditions, financing options, and process requirements.

· Contact existing BMW customers regarding upcoming vehicle servicing and maintenance.

· Follow up with customers after service visits to ensure satisfaction.

· Handle inbound and outbound customer calls, emails, and online enquiries.

· Maintain accurate customer records using the dealership's CRM system.

· Promote BMW service plans, accessories, warranty products, and special offers.

· Identify opportunities to improve customer retention and increase repeat business.

· Work closely with Service Advisors, Sales Consultants, and the Service Department.

• Defined key result areas to align team efforts with organizational goals.
• Sales closure through objection handling. Achieve sales KPI every time to ensure revenue and profitability.
• Identifying properties that help to achieve revenue sales target and Identifying target customer audience.
• Generated customer inquiries through website, listings, SEO, and outdoor activities.
• Tracked all leads and developed a system for effective lead utilization using CRM.
• Directly or through team of assistants, call these customers and identify their needs(prospecting)
• Operate and devise marketing strategies to communicate and engage with target customers.
• Closed sales through objection handling, consistently achieving sales KPIs to drive revenue and profitability.

• Since Apr'13 Zonal Sales Manager
• Apr'11 to Mar'13 Senior Regional Sales Manager
• Feb'08 to Apr'11 Regional Sales Manager
• Key Result Areas:
• Identified, segmented, and developed target customers to meet sales targets for various equity-related products like prepaid, e-invest, and ERS.
• Managed a team of 6 RSM, 50 SM, and 65 SE to achieve productivity through periodic reviews, training sessions, and recognition programs.
• Developed lead generation channels including bank direct, open market, and telesales through ongoing liaison, training, and recognition programs.
• Monitoring the optimization of overall acquisition cost in the zone
• Merit of generating highest revenue in acquisition channel for H1 and FY 14
• Acknowledged as Best Performer in Bank Direct vertical in Samvad 2012
• Awarded as Best Sr. Regional Sales Manager for 7 out of 12 months in a R&R initiative in FY 13

• Defined key result areas for team performance
• Managed product visibility and availability at retail outlets using point of purchase tools to enhance customer engagement
• Led and inspired team of 16 members to achieve sales targets through strategic addition of new outlets and distributors
• Presented notable achievements in sales
• Achieved 1000MT of salt distribution in Karnataka, marking a milestone for TATA salt.

• Key Result Areas:
• Led a team of 2 executives and 3 pilot sales staff managing a turnover of Rs 75 lakhs per month through a network of 5 dealers, 2 distributors, and 50 sub-dealers.
• Facilitated timely collections.
• Analyzed market size, counter size, volume reach of all products, and benefits of product distribution in the territory.

• Defined key result areas for strategic focus
• Managed sales and distribution across modern trade outlets, enhancing market presence and availability.
• Achieved timely collections

• Key Result Areas:
• Developed and appointed distributors and key retail outlets to enhance market reach
• Executed sales promotional activities in marketplace to drive sales volume
• Communicated product-related inputs to distribution network, including temporary and consumer promotions
• Notable achievements include:
• Recognized as the best performing sales officer at Nestle in 2004