Himanshu Panchal
Compressor Seal (DGS) Service
Melbourne,VIC
Summary
Thorough Service Experience with a commitment to superior service. Driven to consistently contribute value through an impeccable work ethic and an unending quest to achieve new service skills. Experience managing a high volume of service jobs and projects while maintaining quality and efficiency.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Dry Gas Seal Service Technician
JOHN CRANE AUSTRALIA
12.2021
- Fundamental understanding of Centrifugal Compressors and P&ID
- Performing Root Cause Analysis (RCA) for Dry Gas seals and Mechanical seals with customers and preparing RCA reports
- Identifying potential sales opportunities for retrofitting and competitor products and providing business support
- Project management Coordination for Service Center and Dry Gas Seal Business Opportunities
- Leading cost-saving projects and cycle time reduction initiatives
- Coordinating and scheduling jobs in collaboration with Dry Gas Seal (DGS) sales
- Managing and planning workloads according to customer priorities and efficient workflows
- Facilitating customer interactions for witness inspections, testing, and visual strip inspections
- Coordinating customer visits and liaising with sales and operations teams for Dry Gas Seal activities
- Administering business systems (SAP-ERP) activities, including purchase requisitions, customer quotations, purchase order entries, order acknowledgments, service orders, component purchase procurements, and coordinating with other John Crane sites for component procurements to achieve delivery timelines and dispatch activities
- Collaborating with purchasing team and having knowledge of vendor setup and pricing for vendor management
- Processing sales orders and supporting finance until final invoicing of end-to-end service jobs
- Collaborating with local and global engineering teams to support change processes related to design improvements across various John Crane sites
- Supporting training and development of new technicians and providing support to other technicians across Middle East and APAC
- Collaborating with peers across functions to ensure shared goals are achieved
- Interacting with senior management for reporting purposes
- Conducting comprehensive inspections of all seal designs and preparing detailed reports
- Experienced in servicing John Crane Dry Gas Type 28AT, TYPE 28XP, and TYPE-EXP.
Dry Gas Seal Technician
JOHN CRANE SAUDI ARABIA
02.2018 - 11.2021
- Full seal inspections and report writing all seal designs
- Assembly and Testing XP/AT/EXP seals
- Focal point for DGS assembly and Test Bay activities
- Interaction with customers for Witness Inspections Test and Visual Strip Inspection
- Experienced in machine shop and lapping shop activities and Grooving shop activities
- Utilizing in working SAP.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs
GASPAC Assembler (Mechanical Technician)
FLOWSERVE GULF FZE
04.2012 - 02.2018
- Successfully trained by German parent site despite language barriers and provided support to other regions
- Successfully completed Turbomachinery Retrofit projects, including GASCO Re-injection compressor trains
- Received total of seven exceptional performance awards for quick turn, retrofit, OEM/competitor seal testing
- Successfully completed Field Service Technician training on Dry Gas Seals
- Facilitating customer interactions for witness inspections, tests, and visual strip inspections
- Coordinating customer visits and liaising with sales and operations teams for Dry Gas Seal (DGS) activities
- Conducting comprehensive inspections of all seal designs and preparing detailed reports
- Assembling and testing all Flowserve Gas Pac designs
- Proficiency in machining and lapping shop operations
- Assembling, disassembling, and inspecting seal systems such as filtration units and Ampliflow (Gas booster systems)
- Trained by Flowserve GmbH (Dortmund, Germany) in Dry Gas Seals activities and high-pressure testing up to 400 Bar
- Experienced in strip and inspect, cleaning, polishing, assembly, and balancing of pump rotors as per API standards on Flowserve / Ingersoll Rand Pumps Horizontal split casing, vertical, and back pull-out design
- Successfully trained for with no common language by German parent site
- Supported other regions
- Supported and successfully completed Turbomachinery Retrofit projects like GASCO Reinjection compressor trains
- Achieved in total 7 exceptional performance awards for quick turn, retrofit, OEM/competitor seal successfully testing
- Successfully Passed Field Service Technician training on Dry Gas Seals.
CNC Machine Operator Cum Programmer
SIEMENS VAI
03.2011 - 04.2012
- Successfully transitioned the entire bearing manufacturing process from manual to CNC machining, achieving the highest level of accuracy and surface finishing on prototype products
- Reduced cycle time and enhanced manufacturing of other products by introducing best-in-class tooling and improving coolant systems
- Machining of Morgoil bearings (White Metal Bearing)
- Operating and programming CNC machines such as VMC (Vertical Machining Center), HMC (Horizontal Machining Center), and VTC (Vertical Turning Center).
Education
Master of Engineering Management - Master of Engineering Management
Southern Cross University
Lismore, NSW 09.2022 - 03.2024
Advanced Diploma - Advanced Diploma in Mechanical Engineering
Engineering Institute of Technology
Perth, WA 03.2022 - 10.2023
Skills
Scheduling and Coordination
Microsoft Office-Excel, Word, and PowerPoint
AutoCAD 2024
Visual Factory Lean Manufacturing Software
Project Management
Customer Relationship Management
Technical Support
Customer Service
Project Management
Scheduling and Coordination
Personal Information
- Age: 32
- Nationality: Indian
- Marital Status: Married
- Visa Status: 482 TSS Visa Medium - Long Term Visa validity till Sept 2025
Timeline
Master of Engineering Management - Master of Engineering Management
Southern Cross University
09.2022 - 03.2024
Advanced Diploma - Advanced Diploma in Mechanical Engineering
Engineering Institute of Technology
03.2022 - 10.2023
Dry Gas Seal Service Technician
JOHN CRANE AUSTRALIA
12.2021
Dry Gas Seal Technician
JOHN CRANE SAUDI ARABIA
02.2018 - 11.2021
GASPAC Assembler (Mechanical Technician)
FLOWSERVE GULF FZE
04.2012 - 02.2018
CNC Machine Operator Cum Programmer
SIEMENS VAI
03.2011 - 04.2012