Himanshu (Hamish) Barot
Sydney,NSW
Summary
Strategic Sales Management Professional with expertise in vendor management and relationship building. Drives client engagement and service delivery through targeted initiatives. Analyzes market data to identify growth opportunities and enhance revenue. Multi-Unit Manager experienced in training and mentoring staff while ensuring service standards and operational efficiency across locations. Results-driven Multi-Unit Operation Manager with expertise in team leadership, customer relationship management, and vendor management. Proven ability to enhance client satisfaction and streamline operations across multiple locations.
Overview
12
12
years of professional experience
Work History
Multi-Unit Operation Manager
keen to clean pty ltd
10.2013 - Current
- Planned, organized and directed operations of multiple units to maximize productivity and profitability.
- Oversaw daily operations across multiple cleaning sites.
- Coordinated staff schedules and training to enhance operational performance.
- Recruited, hired, trained, coached, evaluated, managed, motivated and retained employees in each unit.
- Managed scheduling, training and inventory control.
- Oversaw inventory management and supply ordering processes.
- Implemented safety protocols to achieve compliance across all locations.
- Maintained quality control standards to ensure consistent service quality across cleaning operations.
- Led team meetings to address operational challenges and improvements.
- Developed standard operating procedures for cleaning services.
- Led sales team to enchain
Multi-Unit Manager
keen to clean pty ltd
10.2013 - Current
- Supervised daily operations across multiple cleaning sites, ensuring adherence to company standards.
- Trained and mentored staff on cleaning protocols and safety practices.
- Implemented quality control measures to maintain service standards.
- Managed inventory and ordered supplies, optimizing resource availability for seamless operations.
- Directed the recruitment process for new hires across multiple locations; conducted interviews and background checks.
- Collaborated with clients to address service needs and expectations.
- Investigated customer complaints regarding product quality or service issues, implementing solutions to enhance client satisfaction.
Education
High School Diploma -
Navyug High School Ahmedabad , India
06-1996
Skills
- Customer relationship management
- Team leadership
- Presentation skills
- Relationship building
- Territory and account management
- Vendor management
- Travel Friendly
- National account management
- Fortune 500 company sales background
Languages
English
Professional
Gujarati
Professional
Hindi
Professional
Timeline
Multi-Unit Operation Manager
keen to clean pty ltd
10.2013 - Current
Multi-Unit Manager
keen to clean pty ltd
10.2013 - Current
High School Diploma -
Navyug High School Ahmedabad , India