Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Himel Ahmed

North Ryde,NSW

Summary

Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience

Work History

Customer Service and Team Member

Cinque Restaurant
02.2023 - 07.2023
  • Operated register to process payments and collect cash payment for order totals.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Prepared food orders, cooking on grill and operating fry station.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Assistant Manager (Room Attendant)

Meriton Suites
03.2023 - 05.2023
  • Assist with training and hiring of new team members.
  • Inspect rooms and provide ongoing feedback to team.
  • Assist with scheduling of staff.
  • Ensure room standards are maintained.
  • Created employee schedules to align coverage with forecasted demands
  • Established team priorities, maintained schedules and monitored performance
  • Established performance goals for employees and provided feedback on methods for reaching those milestones

Sales Assistant

Aarong, Uttara
06.2022 - 02.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Restaurant Team Member

Zafran Restaurant
06.2022 - 01.2023
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Greeted guests pleasantly and answered menu questions

Education

Bachelor of Commerce (Accounting) -

University Of New South Wales
Sydney, NSW
2027

Rajuk Uttara Model College
Uttara Model Town 1230, Dhaka Bangladesh
02.2022

Skills

  • Customer service
  • Document and Records Management
  • Issue and Complaint Resolution
  • Order and Refund Processing
  • Process Transactions
  • Customer Service
  • POS System Operations
  • Billing and Payment Processing
  • Customer Inquiries
  • Multitask
  • Time management
  • Problem-solving
  • Leadership
  • Work under pressure

Languages

English
Native or Bilingual
Bengali
Native or Bilingual

Timeline

Assistant Manager (Room Attendant)

Meriton Suites
03.2023 - 05.2023

Customer Service and Team Member

Cinque Restaurant
02.2023 - 07.2023

Sales Assistant

Aarong, Uttara
06.2022 - 02.2023

Restaurant Team Member

Zafran Restaurant
06.2022 - 01.2023

Bachelor of Commerce (Accounting) -

University Of New South Wales

Rajuk Uttara Model College

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Himel Ahmed