Hin Ching Leung (Kelvin)
New Town,TAS
Summary
Experienced hospitality professional with strong customer service skills and fluency in Cantonese and Mandarin. Holds a Certificate III in Information Technology and a Bachelor's degree in International Tourism and Hotel Management. Skilled in team collaboration, problem-solving, and strong technology skill.
Overview
5
5
years of professional experience
Work History
Public Aera Attendant/Houseman/Housekeeping Room Attendant
Macq01
Hobart, TAS
10.2019 - Current
- Maintained hotel public areas sparkling clean, sanitary, secure and inviting to guests.
- Organized supplies for the room attendants' trolley and executed guest' special requests for the room.
- Cleaned and returned vacant rooms to occupant-ready status.
Housekeeper
Backpackers Imperial Hotel
Hobart, TAS
08.2019 - 10.2019
- Changed bed linens and towels, tidied up rooms.
- Sanitized all areas of the public areas such as lobby, kitchen and bathrooms.
- Laundered sheets and removed stains to restore linens to pristine condition.
Education
Certificate IV - Information Technology Networking (Still Enrolled)
TAS TAFE
Hobart CampusCertificate III - Information Technology
TAS TAFE
Hobart Campus12-2023
Bachelor Degree - International Tourism And Hotel Management
Griffith University
Gold Coast, QLD10-2018
Skills
- Can speak Cantonese and Mandarin fluently
- Strong customer service skills (developed through a period of working experience)
- Strong teamwork skills
- Strong technology skills, in-deep knowledge of Microsoft systems(Active Directory, Excel, Word)
- Strong interpersonal skill
- Strong problem-solving skill
Timeline
Public Aera Attendant/Houseman/Housekeeping Room Attendant
Macq01
10.2019 - Current
Housekeeper
Backpackers Imperial Hotel
08.2019 - 10.2019
Certificate IV - Information Technology Networking (Still Enrolled)
TAS TAFE
Certificate III - Information Technology
TAS TAFE
Bachelor Degree - International Tourism And Hotel Management
Griffith University
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