Hind El-hawli
Melbourne,Vic
Summary
I am a very driven graduate with a master's in language science and a double degree in speech pathology. I now have a solid basis in health science from my school experience, with a focus on anatomy, communication problems, and patient care concepts. I have a thorough understanding of the theoretical foundations of speech pathology thanks to this demanding education, which I can't wait to use in a real-world situation.
Driven Assistant Pharmacy Manager and Retail Sales Associate with a proven track record in supervisory experience and customer service excellence. At Chemist Warehouse, excelled in management and resolving complaints, boosting customer satisfaction. Skilled in sales and marketing, adept at delegating assignments. Achieved significant improvements in operational efficiency and customer engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Pharmacy Manager
Chemist Warehouse
10.2022 - Current
- Received incoming supplies and stocked in correct locations.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Supported operations with filing, copying and faxing.
- Organised set rosters to accommodate to all the staff
- Dealt with customer interactions and concerns
- Sent all the stores emails regarding store issues
- filed for maintenance jobs that needed to be done in the store.
Retail Sales Associate
Khaled's
03.2020 - 09.2022
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Bachelor of Science - Speech Pathology
Victoria University
Melbourne, VIC01.2024
Skills
- Management experience
- Sales and Marketing
- Delegating assignments
- Supervisory Experience
- Resolving Complaints
- Customer service background
Certification
Certificate in S2 and S3 in community pharmacy
Languages
Arabic
Native or Bilingual
Timeline
Assistant Pharmacy Manager
Chemist Warehouse
10.2022 - Current
Retail Sales Associate
Khaled's
03.2020 - 09.2022
Bachelor of Science - Speech Pathology
Victoria University
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