Hineata Smith

Work History

Maranoa Regional Council

Roma, QLD

10.2022 - Current

Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Learned and adapted quickly to new technology and software applications.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.

Banks Bolts And Fasteners

Roma, Qld

09.2020 - Current

Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Developed and delivered engaging sales presentations to convey product benefits.
Increased sales by offering advice on purchases and promoting additional products.
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Assisted customers with prompt and polite support in-person and via telephone.
Used POS system to process sales, returns, online orders and gift card activations.
Greeted customers, helped locate merchandise and suggested suitable options.

Sunshine Hardware CRT

Roma, Qld

09.2018 - 09.2020

Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Implemented systems and procedures to increase sales.
Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Newscorp

Roma, Qld

05.2015 - 09.2018

Created and presented media and advertising packages to prospective customers.
Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
Built strong client relationships and provided high value-adding services, resulting in increased company market share.
Listened attentively to client feedback to create stronger relations and shape business.
Conducted market research to attract clients in new territories.
Helped customers in determining design and layout of sold and spec ads.
Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
Made outbound calls to existing customers to upsell advertising packages.
Developed strong relationships with advertisers and negotiated pricing following established procedures.
Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
Delivered exemplary service to potential clients in print and online newspaper advertising services.