Hin To Choi
Adelaide,SA
Summary
As a recent graduate holding a Bachelor's degree in International Tourism and Hotel Management, I offer over three years of experience in the dynamic Food and Beverage industry. Demonstrating expertise across Front of House (FOH) and Back of House (BOH) operations, I excel in delivering exceptional customer service and navigating fast-paced environments. With a background in fine dining services, my skills extend to effective problem-solving, making me well-suited for diverse roles. Eager to contribute my outgoing demeanor and passion to a forward-thinking hospitality organization, my commitment lies in continual learning, growth, and positive impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
BARTENDER, All Rounder
Madame Hanoi Skycity
09.2023 - Current
- Enhanced customer experience by promptly preparing and serving high-quality beverages according to guests'' preferences.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Demonstrated flexibility and adaptability by seamlessly transitioning between bartending, waitstaff, and managerial roles when necessary to maintain smooth operations during peak hours.
- Explained daily specials and beverage promotions to exceed daily sales goals.
BARTENDER
circles bar
03.2023 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Increased overall revenue with creative drink promotions and themed events.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
BARTENDER, Passer
T’ang Court
12.2022 - 03.2023
- Service in fine dining skill
- High efficiency in solving incident
- Good communication with different department
BARTENDER
KOOKOOTeppanyaki And Lounge Bar
07.2022 - 03.2023
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Prepare and manage all beverage stock
All Rounder, BARTENDER
UNCLE SU THE STAR
08.2021 - 07.2022
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waiter
Jasmine Room
10.2020 - 08.2021
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
Bachelor of international tourism and hotel management -
Griffith University
Gold Coast, QLD12.2022
High School Diploma -
Christ College
Hong Kong06.2019
High School Diploma -
Vocational College
Hong KongSkills
- Bar alcohol and wine serving
- IT Skill (Microsoft)
- Service-Oriented Mindset
- Conversant in Cantonese (Native/Bilingual)
- Conversant in Chinese (Native/Bilingual)
- Fluent English (Full professional)
- Basic Japanese (N3 level)
- Complex Problem-Solving
- Fast Learner
- Ability to Lift 30 Pounds
- Calm and Composed
Certification
- The Micro-credential course COVID SAFE Work Training for Dining in, Tafe- 2020
- Introduction RSA, RSA online – 2021
- JLPT N3 Level certificate
- First Aid include CPR certificate
- DoFoodSafely Certificate
- Responsible Person Certificate
Timeline
BARTENDER, All Rounder
Madame Hanoi Skycity
09.2023 - Current
BARTENDER
circles bar
03.2023 - Current
BARTENDER, Passer
T’ang Court
12.2022 - 03.2023
BARTENDER
KOOKOOTeppanyaki And Lounge Bar
07.2022 - 03.2023
All Rounder, BARTENDER
UNCLE SU THE STAR
08.2021 - 07.2022
Waiter
Jasmine Room
10.2020 - 08.2021
Bachelor of international tourism and hotel management -
Griffith University
High School Diploma -
Christ College
High School Diploma -
Vocational College
- The Micro-credential course COVID SAFE Work Training for Dining in, Tafe- 2020
- Introduction RSA, RSA online – 2021
- JLPT N3 Level certificate
- First Aid include CPR certificate
- DoFoodSafely Certificate
- Responsible Person Certificate
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