Hio Lam MOK

• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.

• Working with students to help them understand key concepts, especially those learned in the classroom
• Assisting students with homework, projects, test preparation, papers, research and other academic tasks
• Monitored student progress and provided feedback and support.

Worked well in a team setting, providing support and guidance.

Organized, maintained and updated information in computer databases.

• Used pharmacy software to enter prescription and insurance information
• Effectively prioritized tasks and organized workflow to increase efficiency.

• Motivated students towards learning and studying to build self-confidenceand reduce fear of failure.
• Enabled underachieving students to reach target attainment levels byproviding individualized coaching and activities.
• Communicated with parents and teachers regarding student progress andareas of concern.